National Recognition and Awards
At Cincinnati Children's Hospital Medical Center, our vision is to be the leader in improving child health. We are dedicated to transforming the way health care is delivered and to implementing quality improvements to advance patient safety, outcomes and experiences.
We are honored and proud when we receive national recognition for the work we do on a daily basis. It strengthens our commitment to improving child health worldwide. Even though the awards are acknowledgement of what we've accomplished, we know we have a long way to go. It's a journey, and we are committed to continuing to make the changes required to provide the best and safest care for the children we serve.
U.S. News Ranks Cincinnati Children's on America's Best Children's Hospitals Honor Roll
U.S. News has ranked Cincinnati Children's on the Honor Roll of their 2009 edition of America's Best Children's Hospitals. Cincinnati Children's is one of only 10 pediatric hospitals in the United States, and the only hospital in Ohio, to achieve this honor.
This is the first year U.S. News ranked hospitals by quality of specialty service and not on pediatrics in general. To make the honor roll, hospitals must rank in all 10 specialties. Cincinnati Children's ranked as follows: #1 Digestive Disorders, #5 Cancer, #4 Diabetes and Endocrine Disorders, #9 Heart and Heart Surgery, #12 Kidney Disorders, #4 Neonatal Care, #8 Neurology and Neurosurgery, #6 Orthopedics, #3 Respiratory Disorders and #5 Urology.
The rankings were achieved based on a three-part blend of reputation, outcome, and care-related measures such as nursing care, advanced technology, credentialing and other factors.
Cincinnati Children’s Receives Magnet™ Recognition
Cincinnati Children’s is proud to have been granted Magnet status by the American Nurses Credentialing Center in February 2009. The Magnet Recognition Program® is the gold standard for acknowledging nursing excellence and collaboration among care providers. Organizations must demonstrate evidence of outstanding quality, innovation and outcomes in both documentation and a site visit. Out of over 5,700 hospitals in the United States, less than 6% have earned Magnet recognition.
Parents Magazine Ranks Cincinnati Children's in the Top Five
Parents magazine has ranked Cincinnati Children's Hospital Medical Center as one of the top five best children's hospitals in the United States in its February 2009 issue. Cincinnati Children's ranked fourth among more than 100 children's hospitals.
Pediatric specialty areas at Cincinnati Children's also ranked high on the list. Newborn intensive care, cancer care, heart care, pulmonary care and emergency care all ranked in the top 10.
The Parents 10 Best Children's Hospitals survey provides data-driven comparison of children's hospitals. All hospitals included in the survey are members of the National Association of Children's Hospitals and Related Institutions.
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U.S. News Ranks Department of Pediatrics Third in the Nation
U.S.News & World Report also ranked the Department of Pediatrics at Cincinnati Children's and the University of Cincinnati Medical Center the third best pediatric program at a medical school in the United States, behind only Children's Hospital of Philadelphia, and Children's Hospital Boston.
The third-place ranking, based on a survey of medical school deans and senior faculty, is in the U.S.News & World Report annual guide to America's best graduate schools.
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Cincinnati Children’s Earns Codman Award For Improvements in Quality and Safety of Health Care
The Joint Commission, which accredits and certifies more than 15,000 health care organizations and programs in the United States, has named Cincinnati Children’s a 2008 recipient of the 12th annual Ernest Amory Codman Award. The award recognizes excellence in the use of outcomes measurement by health care organizations to achieve improvements in the quality and safety of health care.
Cincinnati Children’s is one of three recipients of the award in the hospital category and is being recognized for an initiative to eliminate preventable surgical site infections.
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Cincinnati Children's Honored for Commitment to Quality
Cincinnati Children's received the 2006 American Hospital Association-McKesson Quest for Quality Prize." This prestigious award is presented annually to an organization that demonstrates commitment to achieving the the Institute of Medicine's six quality aims — safety, patient-centeredness, effectiveness, efficiency, timeliness and equity. The winner is chosen by a multidisciplinary committee of health care and patient safety experts.
Cincinnati Children's is the first pediatric hospital to win the McKesson Quest for Quality Prize".
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Leapfrog Group Ranks Cincinnati Children's among Top Nine Children's Hospitals
Cincinnati Children’s is one of seven pediatric institutions and 33 hospitals of any kind in the nation to be named one of Leapfrog Group's 2008 "Top Hospitals."
The Leapfrog Group considers the survey to be the nation's premier hospital patient safety evaluation tool and it gives consumers and health care purchasers up-to-date assessments of 1,220 participating hospitals' quality and safety.
The voluntary survey provides a complete picture of hospital quality and safety available in the U.S. and asks hospitals about their performance in four crucial areas, or "leaps." Hospitals can achieve four scores on these questions:
- Fully meets standards: 4 bars out of a possible 4 bars
- Substantial progress: 3 bars out of a possible 4 bars
- Some progress: 2 bars out of a possible 4 bars
- Willing to report: 1 bar out of a possible 4 bars
Cincinnati Children's received a "fully meets standards: 4 bars out of a possible 4 bars" in all four categories.
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Billing Call Center Earns J.D. Power and Associates Certification
The Billing Customer Service Call Center at Cincinnati Children's has been named a certified call center of excellence for providing "An Outstanding Customer Service Experience" by J.D. Power and Associates.
Following a site visit that consisted of interviews with management, staff and a parent representative, approximately 400 callers were surveyed for satisfaction. Results of that survey showed Cincinnati Children's overall satisfaction index score was 862 out of 1,000, well exceeding the passing score of 730 required for certification.
Call Center representatives received outstanding scores for their courtesy, knowledge, concern and the usefulness of the information they gave customers. In fact, over 80 percent of callers rated Call Center representatives with the highest ratings, either a nine or a 10.
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Radiology Department and Staff among Top 10
The Department of Radiology and Medical Imaging at Cincinnati Children's and five of its members have been chosen among the Industry Top 10 by Medical Imaging magazine in its January 2006 issue.
The Department of Radiology and Medical Imaging at Cincinnati Children's was voted fifth best radiology department within a hospital based on equipment offerings, patient care and outcomes, clinical research and staff. It was the only pediatric radiology department voted into the top 10.
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Prestigious Award Received for Process and Outcomes Measures
Cincinnati Children's, as a member of the Greater Cincinnati Patient Safety ICU Collaborative, is a recipient of the 2005 JCAHO's ninth annual Ernest Armory Codman Award. The Codman Award showcases the effective use of performance measurement by health care organizations to improve the quality and safety of health care.
Cincinnati Children's was one of 10 hospitals working together throughout the Greater Cincinnati Health Council to implement evidence-based practices to reduce central line and surgical site infections.
According to JCAHO, the collaborative successfully created a "community of practice" that resulted in increased innovation, sharing of successful strategies, reduced rework and decreased learning curves.
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Cincinnati Children’s Wins 2008 Picker Award For Family-Centered Care
Cincinnati Children’s has received the 2008 Picker Award for Excellence in the Advancement of Patient-Centered Care. The award is given by the Picker Institute, an international nonprofit organization that has pioneered the creation of scientifically valid nationwide surveys and databanks on patient-centered care to educate doctors and hospital staff in how to improve service for their patients.
The Picker Awards for Excellence were established in 2003 to recognize individuals and organizations who have committed themselves to improving the patient experience, whether in a hospital or doctor’s office.
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Best Place to Work
Cincinnati Children's was inducted in to the Cincinnati Business Courier's "Best Places to Work" Hall of Fame in November 2008. This is the third win for the medical center, having received the "Best Places to Work" award in November 2004 and November 2003.
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Modern Healthcare Ranks Cincinnati Children's One of Best Places to Work In Healthcare in the US
Cincinnati Children’s Hospital Medical Center has been ranked the 35th best place to work in healthcare in the United States in Modern Healthcare magazine’s inaugural Best Places to Work in Healthcare supplement. The top 100 organizations are listed in the publication’s October 27, 2008 issue.
The honor "recognizes workplaces in healthcare that enable employees to perform at their optimum level to provide patients and customers with the best possible care and services," according to Modern Healthcare.
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Improving Patient Care through Better Information Management
In 2003, Cincinnati Children's become the first pediatric hospital in the nation to earn the prestigious Nicholas E. Davies Award of Excellence from the Healthcare Information and Management Systems Society (HIMSS). "Cincinnati Children's has taken computerized patient record systems to new dimensions of influence, usage and effectiveness," says Asif Ahmad, chair of the Davies Award committee.
The award was won for our use of Integrating Clinical Information System (ICIS), which improves patient care through better information management. ICIS, in combination with broad-based hospital performance improvement programs, has resulted in significant improvements in patient safety, efficiency, regulatory compliance and patient satisfaction.
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In April 2002, Cincinnati Children's received a $1.9 million grant from the Robert Wood Johnson Foundation to participate in Pursuing Perfection: Raising the Bar for Health-Care Performance. In April 2004, Cincinnati Children's received an additional $300,000.
Cincinnati Children's was one of seven health care organizations, and the only pediatric center, to receive this honor. This project was initiated with the extraordinary goal of transforming the health care system in America.
Pursuing Perfection is a response to two reports from the Institute of Medicine that questioned the safety, quality, efficiency, effectiveness and fairness of the nation's health care system. Pursuing Perfection was intended to be a catalyst for rapid, transformational change. Participants are expected to produce compelling examples of how health care organizations can significantly improve.
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