Family-Centered Care Award

Clawson and Engler Win Award for Excellence in Family-Centered Care

Dorine Seaquist gives Amy Engler the Family-Centered Care Award.
Dorine Seaquist presents the award to Amy Engler.
Lee Carter gives Amy Clawson the Family-Centered Care Award.
Lee Carter presents the award to Amy Clawson.
Amy Clawson family at the Family-Centered Care Award night.
Amy Clawson is joined by husband Paul and sons Timmy (l) and Ben (r).
Amy Engler poses with sister Kim Piché (l), niece Lyndsay, and mother Lynn Holtegel.
Amy Engler poses with sister Kim Piché (l), niece Lyndsay, and mother Lynn Holtegel.

The Family Advisory Council announced the first winners of its newly established Award of Excellence in Family-Centered Care on Thursday, Jan. 27, 2005.

Amy Engler, webmaster, Marketing and Communications, was chosen as the staff recipient, and Amy Clawson, parent coordinator, was selected as the family recipient for this first-time ever event.

The award, which consists of a monetary sum and an inscribed glass memento, will be given to two nominees (one staff, one family member) twice each year.

Lee Carter, chairman of the board, recognized Clawson for her dedication to family-centered care and the creative initiatives in which she takes part.

Clawson was the first parent hired by Cincinnati Children's Hospital Medical Center as a parent coordinator, and as such, she was instrumental in forming the Family Advisory Council.

Since then, Clawson has been involved with the new patient-friendly billing statements, billing brochures, online billing and overseeing the renovation of the Surgery Waiting Room on B3.

Clawson will also present at the International Family-Centered Care Conference in San Francisco during April 2005.

Dorine Seaquist, RN, senior vice president, Patient Services, presented Engler with her award, pointing out that she was one of the first to recognize the importance of really understanding the concepts of family-centered care and applying them to daily practice. Says Seaquist, "Amy is a lady with a vision."

As webmaster, Engler tells the Cincinnati Children's story to the whole world, and, says Seaquist, "She has been the key to putting us on the map when it comes to family-centered care. Yet she does so with little fanfare behind the scenes."

Engler says she was dumbfounded to win the award. "I've always felt like I was just doing my job. I never dreamed I would be honored in this way.

"It's a privilege to be on the Family Advisory Council, especially since I don't have children of my own," Engler said. "But I have an 8-year-old niece, and it's good to know that she could come here and benefit from what we're doing. She inspires me."

Says Clawson, "Getting this award represents a huge recognition that I hold my job here as a parent with the highest integrity. I try to serve our families with the dignity and respect they deserve.

"My husband and kids are here tonight, so it's going to be hard to hold it together. It's through them that I'm able to do this. I'm humbled," says Clawson.

Lee Carter thanked the Family Advisory Council for all of their hard work. "Family-centered care is at the heart of our strategic mission, and you are playing a huge part in making this happen, in changing how we practice medicine. You may never know the impact you've made, but we see it every day."

Award Nominations Accepted Throughout the Year

The Family Advisory Council accepts nominations for the award throughout the year, and four nominees will be selected annually. The Family Advisory Council honors two nominees in January / February and two in July / August. Winners receive a monetary award and an inscribed, glass memento.

1/28/2005