Understandable Answers to Questions
How We Rated | Our Track Record of "Yes, Always" Responses | We Want Your Feedback
How We Rated
Using a response of "No, Never," "Yes, Sometimes" or "Yes Always," families rated whether or not they received understandable answers to their questions. Each respondent answered the question, "When you asked questions, did you get answers you could understand?"
Here's how we scored among our families surveyed, from January to March 2008. A high rating of "Yes, Always" is better than a low rating of "No, Never."
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Our Track Record of "Yes, Always" Responses
Here's the trend of "Yes, Always" responses given by our families surveyed, since July 2003.
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We Want Your Feedback
We would like to know what you think of the information presented here. Please send us an email to let us know if you found this web page helpful and easy to understand, or if you there's any additional information you need but couldn't find (childrens-quality@cchmc.org).
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Last updated May 2008
