System Level Measures

Access

At Cincinnati Children’s Hospital Medical Center we gather system level measures that reflect the overall quality and safety of our clinical care delivery system. Learn more about our measures for access:

Wait time for 3^rd next available new patient appointment at our outpatient specialty clinics	July - September 2009
We measure the percent of divisions organization wide where new patients are waiting 10 days or less for the third next available new patient appointment at Cincinnati Children's outpatient specialty clinics. (Thirty-one divisions are currently being measured.) 3^rd Next Available is the industry standard measure, because first and second available appointments are often affected by last minute cancellations, working patients into the schedule, or other events that do not accurately represent the true availability of new patient appointment slots. This measure shows what percentage of our divisions have decreased this wait time to 10 days or less. View our performance over time. (.pdf)	59%

Wait time for 3^rd next available new patient appointment at our outpatient specialty clinics

July - September 2009

We measure the percent of divisions organization wide where new patients are waiting 10 days or less for the third next available new patient appointment at Cincinnati Children's outpatient specialty clinics. (Thirty-one divisions are currently being measured.)
3^rd Next Available is the industry standard measure, because first and second available appointments are often affected by last minute cancellations, working patients into the schedule, or other events that do not accurately represent the true availability of new patient appointment slots. This measure shows what percentage of our divisions have decreased this wait time to 10 days or less.

View our performance over time. (.pdf)

59%

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Last updated November 2009.