Credit Union

Audio Response Instruction Sheet

To access Audio Response for the Federal Credit Union at Cincinnati Children's Hospital Medical Center, dial 513-636-4470, using your touch-tone telephone, and follow the prompts provided by the system. Please have your account number, or member number from your statement, and your PIN, the last four digits of your Social Security number, ready.

  1. For General Information
    1. Office Hours
    2. Lost or Stolen Credit Cards
    3. Statement Information
    4. Visa Inquiries
    5. New Car Rate Information
    6. Used Car Rate Information
    7. Loan Promotion Information
    8. News Update
  2. For Current Savings Rates
  3. For Current Loan Rates
  4. For Member Account Information
    1. Savings/Checking Balances
    2. Loan Balances
    3. Check Clearings
    4. Last Dividend Posting
    5. Payroll Deduction Information
    6. Savings Rates
    7. Loan Rates
    8. Transfer of Funds (Savings, Checking, Lines of Credit)
    9. Last Withdrawal Information
    10. Last Deposit Information
    11. Check Withdrawal
    12. Account transaction History
    13. Change (PIN) Personal Identification Number for Audio Response
  5. Loan Payment Calculator

To Disconnect at anytime press the star key (*), then 99#.

You need to push the pound key (#) after each selection number.