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Our philosophy of family-centered care is based on four core concepts:
We listen to and honor the perspectives and choices of our patients and their families. We incorporate their knowledge, beliefs, values and experiences into our care plan. In return, patients and their families listen to and honor our practitioners’ knowledge, expertise and skill.
Effective family-centered care comes from clear communication among patients, doctors and parents. Medical professionals share complete and unbiased information with patients and families, and the patients and families share honest, complete information about the patient’s current condition. All team members receive timely, complete and accurate information during the care process. The hospital is committed to transparency as an organization – sharing the bad as well as the good – because that is an important way to deliver better care, and it’s the right thing to do.
We encourage patients and their families to participate in making care decisions during treatment. They may participate at the decision-making level where they’re most comfortable and where it benefits the team as a whole the most.
The leadership at Cincinnati Children’s works with patients and their families to develop policies, programs and evaluation strategies that make our care delivery services more effective.
3333 Burnet Avenue, Cincinnati, Ohio 45229-3026 | 1-513-636-4200 | 1-800-344-2462 | TTY: 1-513-636-4900
New to Cincinnati Children’s or live outside of the Tristate area? 1-877-881-8479
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