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When your child needs treatment at Cincinnati Children's, your child's wellbeing and comfort come first. In the back of most parents' minds there is a worry about bills, insurance, co-pays and the overall financial impact of receiving care. The team at Cincinnati Children's understands your concerns, and we try to reduce your stress by simplifying the medical billing process. We’re here to help.
The billing process begins upon initial treatment of your child.
You should receive an explanation of benefits (EOB) from your insurer within 30 days. If you do not, contact them to find out the status of your claim. If you find that your provider has not covered the treatment or service as you'd expected, contact your insurance provider to discuss the discrepancy.
Learn more about managing your account and paying your bill online.
3333 Burnet Avenue, Cincinnati, Ohio 45229-3026 | 1-513-636-4200 | 1-800-344-2462 | TTY: 1-513-636-4900
New to Cincinnati Children’s or live outside of the Tristate area? 1-877-881-8479
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