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The Health Information Management Department at Cincinnati Children’s Hospital Medical Center processes, stores and retrieves patient medical records. The department is open 8:30 am to 5 pm Monday through Friday for patients and families and seven days a week, 24 hours a day for clinical staff.
The Health Insurance Portability and Accountability Act (HIPAA) allows healthcare providers 30 days to process record requests with an extension of 30 days when required. Cincinnati Children’s strives to provide records in a more timely manner; however, the full 30 days may be required due to record availability (physician return, offsite storage return, etc.)
The Health Information Management Department at Cincinnati Children’s provides the following links to websites related to health information management:
American Health Information Management AssociationThe group represents more than 40,000 specially educated health information management professionals.
Ohio Health Information Management AssociationMembers are responsible for ensuring that timely and accurate health information is complete and available for the benefit of patients and providers, while also playing a vital role in healthcare planning and research.
3333 Burnet Avenue, Cincinnati, Ohio 45229-3026 | 1-513-636-4200 | 1-800-344-2462 | TTY: 1-513-636-4900
New to Cincinnati Children’s or live outside of the Tristate area? 1-877-881-8479
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