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MyChart offers personalized and secure online access to portions of your child’s Cincinnati Children’s electronic medical record. MyChart allows you to view:
Parents and legal guardians can sign up to access MyChart for their children under the age of 13. For patients 13 to 17, parents or guardians can access their child’s account as long as the child signs the MyChart assent agreement (this is necessary to make sure adolescents understand that some aspects of their health information will be available to their parents or guardians). In addition, patients who are 13-17 may sign up for their own MyChart account as long as at least one parent or guardian has an account as well. If a child 13 to 17 declines to sign the assent agreement, neither the patient nor the parents or guardians can access the medical record using MyChart. (Exceptions to this policy are made for children with diminished capacity). Patients over age 18 may sign up for their own MyChart account. Typically, parents or guardians cannot have access to the MyChart account of a patient over 18 (exceptions require proof of continued legal guardianship after the age of 18). Relatives who are not legal guardians (siblings, stepparents, spouses, grandparents) cannot access a patient’s MyChart record.
To set up your MyChart account, stop by a Cincinnati Children’s clinic any time and ask for a MyChart account activation code. No appointment is necessary and you can go to any location, even our neighborhood locations. If you already received an activation code from a Cincinnati Children’s clinic, follow the registration instructions in the letter you received with the activation code to set up your account. If you’ve lost your letter or activation code, call 513-636-5019 or 1-877-508-7607 for help.
You may sign up for MyChart at any Cincinnati Children’s clinic at any time (Burnet Campus, Liberty Campus or any neighborhood location). No appointment is necessary.
You must come to a Cincinnati Children’s clinic to receive an activation code for your child’s safety and to sign the necessary paperwork. We want to keep your children – and their information – safe.
Registration for MyChart is a two-step process, allowing you to complete your registration when it’s convenient for you. First, go to any Cincinnati Children’s clinic and ask for a MyChart account. This process shouldn’t take long; it just depends on how busy the clinic is. Clinic staff will give you an activation code and instructions. You have 14 days to go online and complete your account activation. It shouldn’t take long, but the account activation has security measures built in to keep your child’s health information safe and secure.
Your email address is used to send you alerts about new messages in your MyChart account, such as new lab or test results. Since the messages in your MyChart account may contain private health information, we can’t send the messages directly over email. We’ll never sell your email address to another company or use it to send you unsolicited information from Cincinnati Children’s.
You need an email account to use MyChart. You can get one for free from lots of providers; these are some of the most popular:
MyChart currently supports:
MyChart accounts for Cincinnati Children’s patients will not expire. Parent or guardian proxy access will expire according to these rules:
Cincinnati Children’s reserves the right to deactivate your account if your provider deems it necessary, or if our legal or Health Information Management department detects suspicious activity (too many logins, inactivity).
At Cincinnati Children’s, MyChart is provided free to patients and their parents or legal guardians. All the medical information you can see in MyChart is about your child. By learning more about these health records and conditions, you can be part of conversations about your child’s care and you can make more informed decisions. Visit a Cincinnati Children’s clinic to register for MyChart.
3333 Burnet Avenue, Cincinnati, Ohio 45229-3026 | 1-513-636-4200 | 1-800-344-2462 | TTY:1-513-636-4900
New to Cincinnati Children’s or live outside of the Tristate area? 1-877-881-8479
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