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Not all parts of the medical record are available in MyChart. For example, some lab and test results are not available in MyChart because it is important that your provider discusses the results with you.
MyChart information comes directly from Cincinnati Children’s electronic medical record. If you find inaccurate data, contact Health Information Management at 513-636-4217, Monday through Friday, between 8:30 am and 5 pm. You can also request a chart correction through MyChart. Simply look for the Submit a Chart Correction link on various pages throughout MyChart. Do not report inaccuracies to MyChart Support.
Only the medications we have documented in our electronic medical record that your child is currently taking appear in MyChart. Discontinued medications are not available for viewing in MyChart. Medications prescribed by non-Cincinnati Children’s providers will not appear in the medication list unless they are documented in your child’s medical record by your Cincinnati Children’s provider.
Contact Health Information Management at 513-636-4217, Monday through Friday, from 8:30 am to 5 pm. You can also complete the Medical Record Request questionnaire in MyChart. To find the questionnaire, click on the My Medical Record tab at the top of the screen, then select Medical Record Request.
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New to Cincinnati Children’s or live outside of the Tristate area? 1-877-881-8479
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