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Hospital Resources

MyChart Tool Replaces My Care Connection

My Care Connection is no longer available. Cincinnati Children’s is offering families a new online tool called MyChart.
In MyChart you may view test results, current medications, upcoming appointments and more. Since MyChart is integrated with our electronic medical record, you can view information from many areas within Cincinnati Children’s.
To sign up for a MyChart account, ask a member of the registration staff in any outpatient clinic. You may also visit the Family Resource Center, in Location D, at our Burnet Campus.
Frequently Asked Questions

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+ How is MyChart different from My Care Connection?

Just like My Care Connection, MyChart is a secure website that allows you to view patient health information. You will find lab and test results, medications and a health summary. MyChart also includes appointment reminders and information about allergies and immunizations. The biggest difference between MyChart and My Care Connection is the look and presentation of the information.

+ Does MyChart have all of the same features as My Care Connection?

Some My Care Connection features are not currently available in MyChart, including document uploading and archiving, and the ability to send a secure message to your healthcare team (available only in select clinics at this time). My Care Connection also included a long-term history of visits, medications and lab results; MyChart records begin when our electronic medical record was implemented, so the documentation available in your MyChart record will vary by specialty.

+ Will my username and password for My Care Connection also work for MyChart?

Yes. You may use your current username and password for both My Care Connection and MyChart. To do this, you must use your My Care Connection user name and password as your user name and password when setting up your My Pages / MyChart account.

Need Help?

If you have any questions about MyChart, email mychart@cchmc.org. If you need information from My Care Connection (such as a test result), contact your clinic.

3333 Burnet Avenue, Cincinnati, Ohio 45229-3026 | 1-513-636-4200 | 1-800-344-2462 | TTY:1-513-636-4900

New to Cincinnati Children’s or live outside of the tri-state area? 1-877-881-8479

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