• To View Test Results

    To view test results, click on My Medical Record and select the Test Results link. On the Test Results page, click anywhere within the row to display the results for that test. If you don’t see your child’s test results:

    • Note that it may take some time for your tests to come back.
    • Some test results will be delayed to give your provider a chance to review them. Pathology results, genetic testing, and indicators of tumor activity will display seven days after completion due to sensitivity. Radiology results (for CTs, MRIs and PET scans) will display two days after completion or as soon as your provider reviews them.
    • Test results that are stored in your / your child’s medical record as a PDF cannot be displayed in MyChart. These include EEGs, EKGs, Echos and hearing tests. Contact a member of your / your child’s healthcare team for those results, or contact the Health Information Management (HIM) Department at 513-636-4217 or 1-800-344-2462 from 8:30 am-5 pm Monday through Friday.

    • Certain clinics are not yet using our electronic medical record. Results from those clinics will not be available in MyChart until they begin documenting in the electronic medical record. See the outpatient clinic schedule for more information about each clinic’s transition to Epic. 

    If you feel your test results should be available but you don’t see them in MyChart, call your clinic to discuss the test results or discuss them with your provider during your next visit.

  • Frequently Asked Questions

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    MyChart provides the test result and, where available, a normal range for that test result. Be aware that the normal range for a test result may not apply to children with certain conditions. MyChart is not intended to replace communication with your provider.  Your provider will continue to communicate with you about your test results and the action you should take based on the result.

    Comments by the radiologist about the images can be viewed in MyChart, but the images themselves are not available in MyChart. Consult your provider if you have any questions about your child’s radiology result images.

  • Share with Your Doctor

    If you want to discuss the information in MyChart with your primary care physician, we suggest you print the information and take it with you to your next visit. You can also ask the doctor to add it your child’s record at his or her office. At the top of most pages in MyChart you’ll see a printer icon; click the icon for a printer-friendly, black-and-white version. Be careful when printing this information in public locations since it contains your child’s health information.