Visiting Cincinnati Children's

  • Help from Family and Friends

    When someone you care for is a patient at Cincinnati Children’s, it’s not always possible to visit in person. There are a variety of things that family and friends can do to help:

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    Children in the hospital love to get mail. Please ask family and friends to write “Patient Mail” on their letters to help our mailroom.


    Family and friends can send an electronic greeting card from our website. If the patient is in the hospital, the card will be printed and hand-delivered. See our selection of e-Cards.


    Family and friends outside the Cincinnati area can reach you by calling our toll-free number: 1-800-344-2462.

    Meal Cards

    Family and friends may purchase guest dining cards for you to order room service meals. Each card costs $5 and is good for one meal that can be ordered from the patient menu, including:

    • One entrée, or soup and sandwich
    • Two side orders
    • One fruit or dessert
    • One beverage

    Cards can be ordered by calling Guest Services at 513-636-5009. Hours are Monday through Friday, 8:30 am to 6:30 pm.

    Cards may also be purchased in person at the Location A Welcome Center, or at the cash registers in the cafeteria. Cards may be purchased by cash or credit card. A full refund is available on unused cards with receipt.

    Gift Shop

    The Gift Shop offers a wide variety of unique, hand-picked children’s merchandise, gifts and personal items. Let our staff of personal shoppers help you choose a gift. We can take your order over the phone and deliver the gift free of charge. Read more about ordering from our Gift Shop.

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