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When someone you care for is a patient at Cincinnati Children’s, it’s not always possible to visit in person. There are a variety of things that family and friends can do to help:
Children in the hospital love to get mail. Please ask family and friends to write “Patient Mail” on their letters to help our mailroom.
Family and friends outside the Cincinnati area can reach you by calling our toll-free number: 1-800-344-2462.
Family and friends may purchase guest dining cards for you to order room service meals. Each card costs $5 and is good for one meal that can be ordered from the patient menu, including:
Cards can be ordered by calling Guest Services at 513-636-5009. Hours are Monday through Friday, 8:30 am to 6:30 pm.Cards may also be purchased in person at the Location A Welcome Center, or at the cash registers in the cafeteria. Cards may be purchased by cash or credit card. A full refund is available on unused cards with receipt.
3333 Burnet Avenue, Cincinnati, Ohio 45229-3026 | 1-513-636-4200 | 1-800-344-2462 | TTY:1-513-636-4900
New to Cincinnati Children’s or live outside of the tri-state area? 1-877-881-8479
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