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Family support is important to children in the hospital. Most of our patient care units welcome and encourage parents / guardians to stay with their child at all times.
Our intensive care, bone marrow transplant and psychiatric units have unit-specific guidelines. Staff will discuss any special guidelines with you.
The way family and friends go about visiting the Cincinnati Children’s Burnet Campus has changed. Effective Aug. 4, 2013, Cincinnati Children’s will ask for identification when obtaining the access card and/or visiting ID sticker needed to go beyond the first level of the Location A or B buildings.
If you’re a parent or guardian, you will receive a photo badge/access card when your child is admitted to the hospital so that you can go in and out of your child’s unit for the entire stay. You will also be asked to complete the "Family and Friends Checklist" with the names of all family members and friends you wish to visit.
If you’re a family member or friend planning to visit a patient, please check in at the Welcome Desk in Location A or B. Guest Services will ask for identification, validate your name on the patient’s “Family and Friend’s Checklist,” and provide you a photo ID sticker and a temporary access card needed to visit the patient’s unit during visiting hours (8:30 am-8:30 pm) for that day. If your name is not on the list, we ask that you contact the family to be added.
If you have a clinic appointment in Location A or B (above the first level), check in at the Welcome Desk upon arrival. Guest Services will validate your appointment and provide you with the sticker needed to access the Location A or B elevators and clinic.
If you have questions about the process, call guest services at 513-636-5009 or 888-894-1374 or send an email to firstname.lastname@example.org.
Keep your family and friends informed through CarePages.
3333 Burnet Avenue, Cincinnati, Ohio 45229-3026 | 1-513-636-4200 | 1-800-344-2462 | TTY:1-513-636-4900
New to Cincinnati Children’s or live outside of the Tristate area? 1-877-881-8479
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