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Patient- and family-centered rounds are an active process that facilitates an open exchange of information and ideas among the patient, family and all of the patient’s healthcare providers.
Patient- and family-centered rounds are effective when:
Each family should be educated as to the purpose of rounds and should be given the opportunity to choose a role during the rounding process. If the family has privacy issues or other concerns, these should be addressed before rounds. Remember that some families may desire to have certain conversations outside of their child’s hearing. We have found that posting a preference card outside of the patient’s room helps in preparing for rounds. At all times, respect the patient’s and family’s wishes.
It is important for the family to be an integral part of the care team by exchanging information. This can be facilitated by using such phrases as:
The family and key members of the care team should have the opportunity to have input and ask questions during rounds.
The daily assessment and plan of care should be discussed and agreed upon by the family and the care team. The family should be given the opportunity to review their understanding of the plan.
Discharge goals should be introduced on the first hospital day and reviewed on each subsequent day.
Any issues that will require follow-up before the next time rounds occur should be discussed and specific action plans developed. This includes how any additional information will be relayed to the family.
If the family requires additional time, schedule it with the family before the healthcare team leaves the room.
Any last-minute concerns should be addressed before leaving the room.
The care team should thank the family for their help and assistance.
We offer a wide variety of resources for healthcare professionals, including order and referral forms, clinical guidelines, phone numbers, a Career Center, training programs, continuing education and information for your patients.
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