Office Access and Efficiency Resources

Articles

The Center for Health Care Quality at Cincinnati Children's Hospital Medical Center provides a list of articles related to improvements in access and efficiency:

• Randolph GD, Murray M, Swanson JA, Margolis PA (2004). Behind Schedule: Improving Access to Care for Children One Practice at a Time. Pediatrics, e230-327.
• Bundy D, Randolph GD, Murray M, Anderson J, Margolis PA (2005). Open Access in Primary Care Results of a North Carolina Pilot Project. Pediatrics.
• Answers to Your Questions about Same Day Scheduling
• Advanced Access: Reducing Waiting and Delays in Primary Care
• Advanced Access: Enabling Increased Provider  Efficiencies
• CHCA press brief on Open Access
• Medical and Science News: Open access scheduling in pediatricians' offices improves patient satisfaction
• The doctor is in: Open Access Scheduling in the Triad

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