• Support Services

    The Brachial Plexus Center extends care beyond medical treatment to include support services. While a family’s primary concern is the treatment their child will receive, it is both important and comforting to know what to expect whether your child is here for an outpatient clinic appointment or if your child must stay at the hospital.

    Guest Services

    Guest Services assists families traveling from outside the Cincinnati area in making travel and lodging arrangements when they bring a child to Cincinnati Children’s Hospital Medical Center for care.
    Representatives provide information about a variety of services including hotels, rental cars and transportation to and within Cincinnati.

    Of course, your first concern while in Cincinnati is the welfare of your child. There are times, however, when you may need to take a break. Guest Services can help families plan activities and take advantage of discounts offered to families by local businesses and organizations. Please contact a Guest Services representative for information about specific activities.

    Interpreter Services

    Cincinnati Children’s is proud to care for children from all over the world. If your family needs help with translation, call Interpreter Services at 513-636-5009 or 1-800-344-2462, ext. 6-1444.

    Ronald McDonald House

    For more information about the Ronald McDonald House, contact Jennifer Goodin, executive director of the Ronald McDonald House of Cincinnati, 513-636-7642 or jlgoodin@fuse.net.

    Brachial Plexus Family-to-Family Support

    One of the most meaningful sources of support can be another family who has experienced parenting a child with a brachial plexus injury. Connecting with another family can help you to feel more comfortable and optimistic about the future. That’s why we created the Family to Family Program.

    Download a Brochure

    Download a Family to Family program brochure in .pdf format.

  • The Family-to-Family Program can help in many ways, including:

    • Connecting with another parent who’s facing similar challenges
    • Feeling more confident and empowered about caring for your child
    • Learning some practical, everyday tips from sharing your experiences with another parent
    • Improving your awareness of other support services that can help you and your family

    No. The support parents are not medical professionals, so they will not be able provide you with  medical advice about your child’s condition. They will, however, be able to:

    • Share their story
    • Offer tips and suggestions for  day-to-day challenges 
    • Provide information about community and hospital resources
    • Offer emotional and problem-solving support

    Once you sign up for the Family-to-Family Program, you will be matched with a parent. The support parent will contact you by phone to set up a time to talk. All contact with a support parent is by phone or email.