• At Cincinnati Children's, we put patients first.
  • Putting Patients and Families First

    At Cincinnati Children’s, we offer extensive resources for patients and families who are dealing with cancer, blood diseases and immune disorders. Our care team is here to assist you at every turn. This means making sure you understand your child’s diagnosis and therapy options, easing the stress of hospital visits, telling you about additional resources, and providing comfort and hope in the midst of sometimes difficult situations.

  • Inpatient hematology / oncology treats children with many different health care needs, including:

    • Cancer Treatment
    • Blood Disorders
    • Immune Disorders
    • Vascular Abnormalities
    • All rooms are single-patient rooms.
    • Parents/guardians may be with their child 24 hours a day.
    • Visiting Hours:  8:30 am - 8:30 pm
    • Please check with your nurse regarding the unit guidelines for visitors.
    • Any visitors other than parents, grandparents or caregivers must check-in at the front desk.


    • You may meet many different health care team members during your stay:
      • Clinical Manager
      • Charge Nurse - They help coordinate the activities on the unit and are always available for questions, comments or concerns.
      • Registered Nurses
      • Patient Care Attendant (PCA)
      • Health Unit Coordinator (HUC)
      • Child Life Specialist
      • School Intervention Coordinators and Educators
      • Nutritionist
      • Care Managers
      • Therapists
      • Patient Attendants
      • Physicians
      • Pharmacists
      • Social Workers
      • Chaplains
    • Routine vital signs (blood pressure and temperature) are generally taken every four hours.
    • Health Care Team Rounds

    Health care team rounds are an important part of your child’s care.

    • Families are encouraged to participate in Family Centered Rounds.
    • Rounds are daily 8 -12; please limit your time in the hallways to allow for quiet time during these important rounds.
    • Ask your nurse about your family’s role in health care team rounds.

    From your child’s room, dial the 5-digit extension listed.

    Food Services

    • Cafeteria: Open 24 hrs/day
    • Room Service - Call 6-3663
    • Guest Dining Cards
      • Buy in the cafeteria or call Guest Services for $5
      • Use to order from Room Service

    Child Life                           

    • Call 6-0605 or 513-636-0605
    • Help children cope with hospital stay
    • Play equipment and crafts
    • Video games, laptops and movies

    Family Resource Center

    • Call 6-7606 or 513-636-7606
    • Health information
    • Free internet and email access

    Financial Services

    • Call 6-4427 or 513-636-4427

    Gift Shop

    • Call 6-4310 or 513-636-4310
    • Hours of Operation:
      • Mon-Fri 9am – 6 pm
      • Sat-Sun 12:30 pm - 3:30 pm

    Guest Services

    • Call 6-5009 or 513-636-5009

    Holistic Health

    • Ask your nurse for phone number
    • Massage and healing touch 
    • Relaxation techniques

    Pastoral Care

    • Call 6-4376 or 513-636-4376

    Ronald McDonald House

    • Call 6-7642 or 513-636-7642

    School Program

    • Call 6-0606 or 513-636-0606

    ATM and Postal Services

    ●   Located outside cafeteria near "C"


    • The playroom is on A5C
    • Your child may use the playroom if: Your child has not had a fever in 24 hrs or your child is not in isolation. If you have questions, check with your child’s nurse.
    • Playroom hours are:

    Hours: Mon-Fri 9:30-12:00, 1:30-4:30, 6:00-8:00. Sat, Sun. & Holidays 10:00-12:00, 2:00-4:00.

    AYA (Adolescent and Young Adult) Center

    • Patients must have an access card to enter the AYA (Adolescent and Young Adult) center. Please contact your child life specialist in order to get an access card. Once patients have an access card, they may use the AYA center at their own convenience during open hours.
    • Patients in isolation may not have access cards, but they can use the AYA room during private sessions. These private sessions can be arranged through your child life specialist.
    • Please contact your child life specialist for a calendar of events. The calendar is also located outside of the AYA Center.

    Hours: 8am to 11pm

    Comprehensive Fertility Care & Preservation Program (CFCPP

    We believe that fertility is an important aspect of medical care for every patient, which requires consideration even during childhood. The goal of the Comprehensive Fertility Care & Preservation Program (CFCPP) is to meet with patients whose medical condition or treatment regimens place them at risk for fertility complications in the future.

    Read our bi-weekly newsletter for inspirational news about patients, research and activities. 
    • Parents/guardians may stay with their child 24 hours/day – no sleep rooms are available on the unit.
    • Please feel free to call your social worker or chaplain any time you feel overwhelmed or need help.
    • Down the hall from our A5 unit we are equipped with a washer, dryer and showers for parents use.
      • Laundry keys are available at the A5 front desk.
    • A parent lounge is located in the west wing of the A5C unit & has the following:
        • Refrigerator
        • Microwave
        • Coffee Machine
        • Phone
        • TV
        • Computer
        • Wireless
    • Please ask all visitors to wash their hands before and after visiting your child’s room.
    • No one is allowed to visit if they have been sick recently or currently feel sick.
    • To protect your child, please do not allow live plants, flowers or latex balloons on the unit.
    Learn about our Pain Management Program and how our physicians diagnose and treat post-surgical pain and other severe pain.