Drug and Poison Information Center

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Drug and Poison Information Center

Medical Vigilance Services

Medical Vigilance Services is the industry arm of Cincinnati Children’s Drug and Poison Information Center. We have partnered with industry for more than 30 years, providing comprehensive safety and medical communications outsourcing solutions.
We have a staff of pharmacists, nurses and support professionals with in-house pharmaceutical industry experience. Whether you need a full offering of our services or just one component, we have the expertise and flexibility to seamlessly integrate into your process wherever you need us. We are uniquely positioned to deliver high-quality services that are in compliance with industry regulations.
Contact Us
Phone: 855-752-3742 | Email: medinfo@cchmc.org | Address: MLC 9004 3333 Burnet Ave. Cincinnati, OH 45229-3039

Pharmacovigilance

Our nurses, pharmacists and data managers provide expertise in all facets of pharmacovigilance, including adverse event data collection and entry, monitoring, coding, analysis and reporting to regulatory agencies. We provide a comprehensive range of safety and surveillance services to help you manage your adverse event processes. We leverage the scale, resources and quality of a world-class medical and research center with a customized outsourcing solution to meet your changing needs.
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Medical Communications

We provide a full menu of customizable medical communications services, including standard response development, literature reviews, physician and patient education materials, and medical writing. Our medical communications experts, led by industry-experienced drug information pharmacists, consistently deliver quality, accurate and balanced medical information to meet the specific requirements of your business.
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24/7 Contact Center

Our expert staff of pharmacists, nurses and allied health professionals is available 24/7/365 to manage product questions, adverse event reports, product quality complaints and medical information inquiries. Our pharmacist and nurse contact center professionals are experienced in multiple real-time contact channels including phone and web chat. We deliver custom systems and staffing solutions that ensure our call center operations work seamlessly with your business.
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3333 Burnet Avenue, Cincinnati, Ohio 45229-3026 | 1-513-636-4200 | 1-800-344-2462 | TTY:1-513-636-4900

New to Cincinnati Children’s or live outside of the tri-state area? 1-877-881-8479

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