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Paul B. Batalden, MD
Paul B. Batalden is professor of pediatrics, community and family medicine at the Dartmouth Institute for Health Policy and Clinical Practice at Dartmouth Medical School and guest professor of quality improvement and leadership at Jönköping University in Sweden.
He teaches about leadership of improvement of healthcare quality, safety and value at Dartmouth, the Institute for Healthcare Improvement (IHI) and Jönköping Academy for the Improvement of Health and Welfare in Sweden. He chairs the International Network for the Improvement Scientist Fellowship Program of the Health Foundation in London.
He founded, created or helped develop the IHI, the US Veterans Administration National Quality Scholars Program, the IHI Health Professions Educational Collaborative, the General Competencies of the Accreditation Council for (US) Graduate Medical Education, the Center for Leadership and Improvement in the Dartmouth Institute for Health Policy and Clinical Practice, the Dartmouth Hitchcock Leadership Preventive Medicine Residency, the annual health professional faculty development “summer camp” and the SQUIRE guidelines for publishing studies about the improvement of healthcare.
He is a member of the Institute of Medicine of the US National Academy of Sciences. He is currently interested in the multiple knowledge systems that inform the improvement of health and healthcare.
Louise L. Liang, MD
Louise L. Liang, MD, speaks, writes and consults on a broad set of healthcare issues including electronic information systems, quality, safety, service and practice design.
From 2002 to 2009, she served as senior vice president, quality and clinical systems support, Kaiser Foundation Health Plan and Kaiser Foundation Hospitals. Kaiser Permanente provides healthcare and health benefit programs to over 8.6 million members in California, eight other states and the District of Columbia with 165,000-plus staff, 36 hospitals and medical centers and more than 400 medical offices.
Working with leaders throughout Kaiser Permanente, she oversaw the national quality agenda to ensure that members received excellent care and service. From 2002-2007, she led the implementation of the more than $4 billion organization-wide electronic health record and administrative system to support the continuity and quality of care as well as efficient business functions. This work is chronicled in Connected for Health: Using Electronic Health Records to Transform Care Delivery, published in 2010.
Before Kaiser Permanente, Liang served as the chair, board of directors, Institute for Healthcare Improvement, from 2000-2002. From 1997 to 2001, she served as the chief operating officer and medical director of Group Health Cooperative of Puget Sound and the founding CEO and president of Group Health Permanente, the affiliated medical group. Previously she served as chief operating officer, Straub Clinic and Hospital, Honolulu, and associate medical director, Harvard Community Health Plan, Boston. In addition, she held leadership positions in federal, public policy and administrative settings.
Liang served on the Malcolm Baldrige National Quality Award panel of judges during 1998 and 1999, on the Leadership Council of the American Association of Health Plans during 2000 and 2001 and other boards and committees.
Frank Moss, PhD
Frank Moss is professor of the practice of media arts and sciences at the MIT Media Lab, where he heads the new media medicine group, and is a co-founder of Bluefin Labs Inc.
He has spent his career developing innovative technologies and bringing them to market. He was director of the MIT Media Lab from 2006-2011, where he held the Jerome Wiesner chair of media technology, and previously had a 30-year career as an entrepreneur in the software and computer industries. Moss served as CEO and chairman of Tivoli Systems Inc., a pioneer in distributed systems management, which he took public in 1995 and subsequently merged with IBM in 1996. He co-founded several other companies including Stellar Computer Inc., a developer of graphic supercomputers; Bowstreet Inc., a pioneer in the emerging field of web services, which was also acquired by IBM; and Infinity Pharmaceuticals, an early stage cancer drug discovery company.
Moss holds a BSE from Princeton University in aerospace and mechanical sciences and a PhD from MIT in aeronautics and astronautics.
He serves on the Board of Trustees of Princeton, where he is a member of the School of Engineering and Applied Sciences leadership advisory council; he also serves on the advisory council of the Mayo Clinic Innovation Center.
Paul H. O’Neill
Paul H. O’Neill was the 72nd secretary of the US Treasury, serving from 2001-2002.
O’Neill was chairman and CEO of Alcoa from 1987 to 1999, and retired as chairman in 2000. Before joining Alcoa, O’Neill was president of International Paper Co. from 1985 to 1987 and vice president from 1977 to 1985.
He worked as a computer systems analyst with the US Veterans Administration from 1961 to 1966 and served on the staff of the Office of Management and Budget from 1967 to 1977. He was deputy director of OMB from 1974 to 1977.
He received a bachelor’s degree in economics from Fresno State College and a master’s degree in public administration from Indiana University.
