James M. Anderson Center for Health Systems Excellence

  • Our External Advisory Council

    The Anderson Center’s External Advisory Council (EAC), formed in 2011, is comprised of distinguished thought leaders from healthcare, industry, academia and government who are dedicated to the work of the Anderson Center and its mission of improving child health.  

    The EAC exists to help drive the Anderson Center vision to reality by challenging our thinking, stretching our aspirations, guiding our strategic direction and exposing us to new ideas and innovations.

  • Members

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    Paul B. Batalden, MD

    Paul Batalden.Paul B. Batalden, MD, senior fellow, Institute for Healthcare Improvement (IHI), is professor emeritus of pediatrics, community and family medicine at the Dartmouth Institute for Health Policy and Clinical Practice at the Geisel School of Medicine.

    He teaches about the leadership of improvement of healthcare quality, safety, and value at Dartmouth, IHI, and the Jönköping Academy for the Improvement of Health and Welfare in Sweden. Batalden was the founding chair of IHI's Board of Directors. He also helped found, create, or develop the Veterans Administration National Quality Scholars program, the IHI Health Professions Education Collaborative, the General Competencies of the Accreditation Council for Graduate Medical Education, National College Health Improvement Program, the Center for Leadership and Improvement at Dartmouth, the annual Health Professional Faculty Summer Camp at Dartmouth, the Dartmouth Hitchcock Leadership Preventive Medicine Residency, and the SQUIRE publication guidelines.

    He currently serves as chair of the Improvement Science Development Group of the Health Foundation. He is a member of the board of advisors to the Anderson Center of Cincinnati Children’s Hospital Medical Center, the Armstrong Institute of Johns Hopkins University and the Active Aging Research Center at the University of Wisconsin. His current interests include the multiple ways of knowing that inform the improvement of healthcare quality, safety and value.

    Louise L. Liang, MD

    Louise Liang.Louise L. Liang, MD, speaks, writes and consults on a broad set of healthcare issues including electronic information systems, quality, safety, service and practice design.   

    From 2002 to 2009, she served as senior vice president, quality and clinical systems support, Kaiser Foundation Health Plan and Kaiser Foundation Hospitals. Kaiser Permanente provides healthcare and health benefit programs to over 8.6 million members in California, eight other states and the District of Columbia with 165,000-plus staff, 36 hospitals and medical centers and more than 400 medical offices.   

    Working with leaders throughout Kaiser Permanente, she oversaw the national quality agenda to ensure that members received excellent care and service.  From 2002-2007, she led the implementation of the more than $4 billion organization-wide electronic health record and administrative system to support the continuity and quality of care as well as efficient business functions. This work is chronicled in Connected for Health: Using Electronic Health Records to Transform Care Delivery, published in 2010.

    Before Kaiser Permanente, Liang served as the chair, board of directors, Institute for Healthcare Improvement, from 2000-2002. From 1997 to 2001, she served as the chief operating officer and medical director of Group Health Cooperative of Puget Sound and the founding CEO and president of Group Health Permanente, the affiliated medical group. Previously she served as chief operating officer, Straub Clinic and Hospital, Honolulu, and associate medical director, Harvard Community Health Plan, Boston.  In addition, she held leadership positions in federal, public policy and administrative settings.

    Liang served on the Malcolm Baldrige National Quality Award panel of judges during 1998 and 1999, on the Leadership Council of the American Association of Health Plans during 2000 and 2001 and other boards and committees.

    Frank Moss, PhD

    Frank Moss.Frank Moss is professor of the practice of media arts and sciences at the MIT Media Lab, where he heads the new media medicine group, and is a co-founder of Bluefin Labs Inc.  

    He has spent his career developing innovative technologies and bringing them to market. He was director of the MIT Media Lab from 2006-2011, where he held the Jerome Wiesner chair of media technology, and previously had a 30-year career as an entrepreneur in the software and computer industries. Moss served as CEO and chairman of Tivoli Systems Inc., a pioneer in distributed systems management, which he took public in 1995 and subsequently merged with IBM in 1996. He co-founded several other companies including Stellar Computer Inc., a developer of graphic supercomputers; Bowstreet Inc., a pioneer in the emerging field of web services, which was also acquired by IBM; and Infinity Pharmaceuticals, an early stage cancer drug discovery company.  

    Moss holds a BSE from Princeton University in aerospace and mechanical sciences and a PhD from MIT in aeronautics and astronautics.  

    He serves on the Board of Trustees of Princeton, where he is a member of the School of Engineering and Applied Sciences leadership advisory council; he also serves on the advisory council of the Mayo Clinic Innovation Center.

    Paul H. O’Neill

    Paul H. O'Neill.Paul H. O’Neill was the 72nd secretary of the US Treasury, serving from 2001-2002. 

    O’Neill was chairman and CEO of Alcoa from 1987 to 1999, and retired as chairman in 2000. Before joining Alcoa, O’Neill was president of International Paper Co. from 1985 to 1987 and vice president from 1977 to 1985.  

    He worked as a computer systems analyst with the US Veterans Administration from 1961 to 1966 and served on the staff of the Office of Management and Budget from 1967 to 1977. He was deputy director of OMB from 1974 to 1977. 

    He received a bachelor’s degree in economics from Fresno State College and a master’s degree in public administration from Indiana University.

    Ed Wagner, MD, MPH, MACP

    Edward Wagner. Ed Wagner is a general internist / epidemiologist and director emeritus of the MacColl Center for Health Care Innovation at the Group Health Research Institute.  

    He and his MacColl Institute colleagues developed the Chronic Care Model (CCM), an integral part of the Patient-Centered Medical Home (PCMH) model, and are involved in multiple efforts to use these models to improve ambulatory care nationally and internationally.  He has written two books and 300 peer-reviewed publications.   

    From 1999-2012, he was the principal investigator of the Cancer Research Network, a National Cancer Institute-funded consortium of multiple HMOs conducting collaborative cancer effectiveness research. Current research interests include the development and testing of population-based care models for chronic illnesses, including cancer; the evaluation of the health and cost impacts of chronic disease and cancer interventions; and interventions to improve the coordination of care.  

    He is an elected member of the Institute of Medicine of the National Academies, and was the recipient of the 2007 NCQA Health Quality Award, the 2007 Picker Institute Award for Excellence in Patient-centered Care, and the 2011 William B. Graham Prize for Health Services Research.