James M. Anderson Center for Health Systems Excellence

  • Quality Improvement Systems

    The Anderson Center quality improvement (QI) systems group works collaboratively with team leaders across the medical center and serves as a catalyst for achieving transformation and sustainable change in outcomes, experience and value at Cincinnati Children’s.

    QI professionals bring extensive knowledge and application of improvement methodologies, an industry perspective, and critical thinking and objectivity to their projects. Through its projects, the QI systems group also builds organizational capability and, in collaboration with hospital leadership, spreads improvements successfully piloted at the microsystem level to the broader system. This group also works to maintain regulatory and compliance standards. 

    In addition to its internal focus, the group also supports external collaboratives, learning networks and improvement work within our community to expand the impact we have on improving child health more broadly. 

    A key Anderson Center initiative is to partner with institutes, business units and divisions to identify customized portfolios of improvement work that moves the institution toward its 2015 goals.

    Examples of Services Provided

    System / Process OptimizationProject / Program Management
    Strategic designBreakthrough series collaboratives
    Lean thinking and transformation Project execution (90-day model)
    Process and system mappingData-driven strategies and interventions
    Reliability scienceChange Management Methodologies
    Risk assessment and abatementTeam building and facilitation
    Will building
    Organizational design and development
    Communication strategies

    The Anderson Center QI system staff comprises two main groups:

    • Improvement professionals (quality improvement consultants) trained in quality improvement science, with significant practical experience applying methodologies to achieving results in other industries (aircraft, automotive, chemicals, consumer products, durable goods manufacturing, food processing, medical devices, paper, pharmaceuticals)
    • Clinical professionals (quality outcomes managers), often nurses, who work predominantly within divisions and units to bring a clinical lens to quality improvement work

    Contact Us

    Contact QI systems team leader Melody Siska, assistant vice president for quality improvement, for more information.

 
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