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The NICU team fosters an environment focused on the patient and family. We’re here to help support your baby and your family both physically and emotionally throughout your stay. You are part of the care team while your baby is with us.
Here is some information that will be helpful in planning your stay.
The health of your newborn is of the utmost importance to the Newborn Intensive Care Unit (NICU) medical team. Soon after admission, your baby’s nurse will work with you to design a visitation plan. Parents will be given an ID band that should be presented at the front desk each time they visit.
Parents, Guardians & DesigneesParents can visit 24 hours a day.
Brothers & SistersSiblings may visit between 8:30 am-8:30 pm. They must be at least 2 years old and up to date on all immunizations. All siblings must have either had chicken pox or the vaccine more than six weeks before visiting. Please bring shot records for the first visit.
Other requirements include:
Other Family Members & VisitorsOthers may visit between 8:30 am-8:30 pm and must be at least 14 years old.
Each morning, the care team does “morning rounds” at the bedside to discuss updates on your baby’s condition and develop the daily plan of care. We encourage you to participate in this discussion with your own comments and questions. If you are unable to attend morning rounds, the doctor or nurse practitioner calls you to discuss the plan of care for the day. We also communicate updates about your baby’s status in the NICU to your referring physician.
You should receive updates from your doctor or nurse practitioner daily, either by phone or in person. It is important to make sure that the NICU has your updated phone number in your baby’s chart.
Your primary doctor in charge of your baby’s care (attending neonatologist) changes every two weeks. Our team of neonatologists work together to develop and carry out the plan of care for you baby during his or her hospitalization.
Parent TOUCH (Together Our Understanding Creates Hope) Program This program connects parents of current patients with experienced and specially trained parent volunteers, whose children were hospitalized in the NICU. Through shared experiences and understanding with our Parent TOUCH volunteers, we hope to support and empower families whose children are currently in the NICU.
Parent TOUCH volunteers are generally in the NICU on Tuesday afternoons and Thursday mornings or evenings, but times are variable. Download a calendar for more information.
Watch a video about our Parent TOUCH Program, which offers bedside support from parent to parent.
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