Caregivers and Other Staff Contributing to Your Child's Care
All Cincinnati Children's Hospital Medical Center staff are specially trained to help patients and their families with their concerns. We welcome your questions and comments at any time.
Child Life Specialists
Child Life specialists offer educational play activities that explain hospitalization and medical procedures. These books, toys and games help reduce anxiety, provide age-appropriate explanations and offer supportive relationships where children can share their concerns. You can contact a child life specialist, 513-636-8855, or send email to childlife@chmcc.org.
Medical Residents
Residents are medical doctors who are receiving advanced training under the direction of full-time staff physicians. A resident physician is assigned to each patient. With your child's family doctor, the resident is responsible for your child's care.
If you have medical questions that are not answered to your satisfaction, ask the resident how to contact the chief resident or attending physician.
Nurses
Nurses give specialized physical and emotional care. They are available at any time to answer questions and provide assistance.
Social Services Representatives
Social Services representatives will help you understand and manage any special problems associated with your child's illness, chronic disease or disabilities. Social workers can help locate community programs to provide special education, counseling, home health care and financial guidance. Please call 513-636-4711 to speak with a social worker.
Division of Family and Community Relations Representatives
Division of Family and Community Relations representatives provide a link between families, patients and hospital staff. They can tell you about patient rights and responsibilities, hospital procedures, policies, resources and services. They can also help resolve problems or concerns. You can contact a Division of Family and Community Relations representative at 513-636-4700.
All Cincinnati Children's employees pledge to uphold our Customer Service Standards. If you have any problem with services at Cincinnati Children's, please contact a Division of Family and Community Relations representative, 513-636-4700.
Chaplains
Chaplains from Pastoral Care provide spiritual support for patients and their families. Available on each unit, chaplains will help contact your personal clergy person. To speak with a chaplain, please call 513-636-4376. After 5 pm and on weekends, the operator will page the chaplain on call.
You are welcome to visit the chapel (Location A, level 1) or the nondenominational meditation room (Location B, level 1) at any time. Times of chapel services are posted in elevators.
Health Unit Coordinators
Health Unit Coordinators act as receptionists and handle clerical duties to keep patient care areas running smoothly. They are good sources of general information.
Other Key Staff
Physical therapists help patients regain mobility, movement and function.
Occupational therapists help patients with daily living activities.
Respiratory therapists administer breathing treatments.
Speech pathologists help patients improve their communication skills, articulation, language, voice, resonance and fluency. They also evaluate and treat patients with feeding or swallowing dysfunction.
Pharmacists trained in pediatric pharmacology provide drugs and medications.
Dietitians specialize in children's nutrition.
Managers of patient services are specially trained nurses that represent the hospital administration from 3 pm to 7 am weekdays and on weekends and holidays.
