Traveling Patients / Families

Cincinnati Services

Local Support

Guest Services at Cincinnati Children's Hospital Medical Center is proud to have the support of local companies to ensure that visiting families can have access to services they may need during their stay at Cincinnati Children's.

Banking

Sometimes it is necessary for a family visiting our medical facility from out of town to have access to local banking services. US Bank offers a full-service banking center located on our campus. This conveniently located center provides a full array of banking services to both employees and visiting families. A US Bank ATM is also located in Cincinnati Children's near the cafeteria in Location C.

International currency exchange is available at banking centers located in downtown Cincinnati. Please contact Guest Services if you need this type of exchange.

Fifth Third (5/3) Bank, one of the largest banking centers in the Cincinnati area, provides wonderful customer service with their banking services, including checking and savings accounts, and offers financial advice to families. A Fifth Third ATM is conveniently located in Cincinnati Children's near the cafeteria in Location C.

Fitness Center

University Fitness understands the benefits of maintaining your physical health, even while away from home. Their facility is located only blocks from Cincinnati Children's (next to Holmes on Eden).

The University Fitness facility offers fitness classes, cardio and strength training equipment, and additional fitness services at special prices for guests of Ronald McDonald House and families of patients at Cincinnati Children's (starting at $1 per day).

University Fitness is open Monday-Friday, 6 am-9 pm and Saturdays from 9 am-4 pm. Please contact Guest Services Associates or University Fitness at 513-584-5909 for additional information.

Haircuts and Personal Grooming

Guest Services recommends reputable, proven stylists in the area. It may even be possible to arrange for services for your child in Cincinnati Children's; requests are handled on a case-by-case basis and scheduling is subject to availability.

Massage Therapy

For families and friends traveling to Cincinnati Children's for treatment, the Hair and Body Works Center hosts a number of ideas for personal care. Perfect for those "thinking of you" types of gifts, those who remain at home may also purchase packages for our visitors. Let their medically-licensed therapists, skilled in a variety of techniques, customize your private healing session. The center's services are very healing and can help with stress management, fatigue and general well-being.

The Hair and Body Works Center offers customized gift baskets that can include services and products, including massage, craniosacral therapy and hair and body care products. The center is located five miles from Cincinnati Children's. Arrangements can be made to have a massage at the hospital, or you can visit the center at their Hyde Park (Cincinnati) facility for a quick, relaxing getaway.

Hair and Body Works Center
2753 Observatory Avenue
Cincinnati, Ohio 45208
513-871-2222
hairandbodyworkscenter@yahoo.com

Grocery Delivery

Sunshine Foods, a grocery store with a wide variety of brand-name items, provides grocery delivery after 11 am for families with children in Cincinnati Children's. They are located at 3429 Erie Aveue in Hyde Park and can be reached at 513-321-8071.

Hours

Sunshine Foods is open:

Monday - Friday: 9 am - 7 pm
Saturday: 9 am - 6 pm
Sunday: 10 am - 5 pm

Travel Services

Guest Services is proud to feature a partnership with AAA Travel Services. Through this partnership, AAA Travel provides families with information concerning air travel and car rental services at the lowest published fares available in the market.  This service is available to both AAA members and non-members for a nominal reservation fee.

Our Guest Services team also provides personalized trip itineraries including maps and detailed driving directions to families preparing to visit, courtesy of AAA Travel Services. Create your own trip tik from AAA. Calculate your fuel cost from AAA.

Commercial and Charitable Flights

Guests Services can provide contact information for commercial and charitable flight programs designed to assist families traveling for medical purposes.

Contact Guest Services

Our Guest Services associates look forward to helping you plan your visit to Cincinnati Children's. We can help make your visit more comfortable. Think of us as your concierge when coming to Cincinnati Children's.