Traveling Patients / Families

Transportation Assistance

Sign outside of Cincinnati Children's.

Guest Services at Cincinnati Children's Hospital Medical Center assists with transportation needs for families visiting from out of town.

Transportation Service Hours

Transportation is available:

  • Monday - Friday, 8 am - 8:30 pm
  • Weekends, Noon - 6 pm

Make your reservation by contacting Guest Services.

Transportation services include:

Children under the age of 18 years must be accompanied by a parent or legal guardian.

Ronald McDonald House Shuttle

The Ronald McDonald House, located across the street from Cincinnati Children's, provides shuttle service and accommodations for some out-of-town families who have children as patients at Cincinnati Children's.

AAA Travel Services

Guest Services is proud to feature a partnership with AAA Travel Services. Through this partnership, AAA Travel provides families with information concerning air travel and car rental services at the lowest published fares available in the market. This service is available to both AAA members and non-members for a nominal reservation fee.

Our Guest Services team also provides personalized trip itineraries including maps and detailed driving directions to families preparing to visit, courtesy of AAA Travel Services. Create your own trip tik from AAA. Calculate your fuel cost from AAA. Please contact Guest Services for additional information.

Air Travel

Commercial Air Travel

Our Guest Service associates can provide current information for commercial charitable / discounted flight programs designed to assist families traveling for medical purposes.

Volunteer / Charitable Air Travel

Air Care Alliance is a nationwide league of humanitarian flying organizations whose volunteer pilots are dedicated to community service. Visit Air Care Alliance online to locate charitable organizations that assist with air transportation for families traveling for medical purposes.

Rental Car Services

Enterprise Rental Car

Enterprise Rental Car offers special discounts to families visiting Cincinnati Children's. Guest Services can proved you with all details.

Wheelchair Accessible Transportation

Ability Van Rentals provides accessible van rentals nationwide and throughout the state of Ohio. Please contact 1-800-398-5165 for details.

Contact Guest Services

Guest Services associates can provide you with more information about transportation options.