Parents and the school district sometimes conflict over the evaluation results that identify a child for special education, the types of services and supports offered by the school to ensure a free appropriate public education, information on the IEP, discipline or other issues. Parents can take several steps to begin an appeals process:
- Case conference is an informal procedure to discuss your concerns with your child's teacher and other school staff members that may be members of your child's IEP team.
- Administrative review is the next step when you present your complaint to the director of special education services in your district and then to the school superintendent. Request a meeting in writing.
- Mediation is the next step if efforts fail at the school district level. If both you and the school agree to use an outside mediator to help resolve the problems, an impartial representative of the state's Department of Education is appointed. You have the right to bring an attorney. Mediation is voluntary and cannot be used to delay your right to go on to the next step and file a due process complaint.