We understand that traveling to a new city for medical care can be stressful. You may be feeling overwhelmed at a time when your child’s care should be the most important thing on your mind. We can help you plan your visit and schedule your child’s appointments. We have partnered with services throughout our community to meet your needs with the highest levels of quality and customer service.

Concierge Services

Concierge Services (formerly Guest Services) associates will help you with airport shuttles, lodging accommodations, services and entertainment to make your trip to Cincinnati Children’s more comfortable.

Scheduling Coordinators

Concierge Scheduling staff are registered nurses and trained schedulers who can assist out-of-town patients needing to make two or more appointments with our specialists.

Interpreter Services

Interpreter Services assists families who do not speak English as their primary language. A trained and qualified medical interpreter will be provided for you at no cost. 

International Patients

Cincinnati Children’s cares for children from all over the world. Our International Patient Care Program serves patients and families who are coming from outside the country.