Local support team provides your practice with the tools and support you need to get paid faster.

Every practice needs efficient revenue cycle management; however, every practice has unique needs in achieving that goal. To that end, Community Practice Services** offers four management service plans from which you may choose.

From basic services to full-service follow-up, each plan brings to your practice expert training and support provided by our local team of NextGen® certified professionals as well as the revenue cycle expertise of NextGen® Revenue Cycle Management Services. Each plan is powered by the Enterprise Practice Management (EPM) by NextGen® to help your practice improve cash flow.

The NextGen® EPM provides the tools your practice will use every day to perform: appointment scheduling, registration, insurance eligibility verification*, charge entry, claim-scrubbing and time-of-service posting (office receipts).

The management service plans are described below.  

Services  Essentials  Standard  Associate  Premium 
1.   Help Desk Support - application   
2.   System Training 
3.   Load Payer Contracts  * * * *
4.   File Maintenance Updates  * * * *
5.   System Administrator Updates  * * * *
6.   Connectivity (DSL)  * * * *
7.   Application Hosting  * * * *
8.   System Upgrades  * * * *
9.   System Implementation  * * * *
10. On-Site Go-Live Support  * * * *
11. Essentials Reporting Package  * * * *
12. Obtain & Maintain Payer Contracts    * * *
13. Electronic Claims Submission    * * *
14. Close Books at Month-End    * * *
15. Practice Comparison Reports    * * *
16. Ad Hoc Reporting    * * *
17. Hardware Provision    * * *
18. Hardware Installation & Support    * * *
19. Electronic Eligibility Verification      * *
20. Electronic Secondary Claims Submission      * *
21. Bank Lock Box      * *
22. Deposit Reconciliation      * *
23. Electronic Payment Posting      * *
24. Paper Payment Posting      * *
25. Provide 3rd Party Payment Compliance Report      * *
26. Insurance A/R Follow Up        *
27. Denial Management        *
28. Patient A/R Follow Up        *
29. Patients Statements        *
30. Customer Service / Billing Inquires        *
31. Dedicated Client Services Specialist        *
32. Meet with Payers to Resolve Claim Payment Issues        *

** Community Practice Services offers products such as Electronic Claims, Statements, Postage and Handling if not included in service plan of your choice.