eVisits at a Glance
Cincinnati Children’s is one of the first pediatric hospitals to offer eVisits—a convenient and efficient way to have follow-up care with select providers using online questionnaires initiated through MyChart. (Video is not needed/utilized).
How Do eVisits Work?
- Your child's care team may recommend an eVisit for certain types of appointments. If your child is seen in one of our primary care offices, you may also have access to on demand eVisits (without first contacting your child's care team) for things such as red eye, bug bites, lice and more.
- To get started, log in to MyChart from your phone, computer or tablet and select eVisit from your home screen or menu. You'll then complete a brief questionnaire about your child's symptoms or concerns.
- Once submitted, a provider will review your responses and send a message through MyChart within seven days if any follow-up is needed.
- eVisits are billable healthcare encounters covered by Ohio Medicaid and many private insurance plans. Depending on your coverage, you may receive a bill. Please contact your insurance provider for specific information about your benefits.
What Are the Benefits of eVisits?
When clinically appropriate, eVisits offer several benefits:
- Convenience: eVisits allow you to receive care without the need for a scheduled appointment and eliminate the need to travel or miss time from school/work.
- Enhanced Patient Engagement: By using eVisits, you often have more time to articulate your concerns and questions.
- Accessible Documentation: eVisits generate recorded documentation, which can be valuable for future reference. You can access your medical records easily, review instructions or recommendations, and share the information with other healthcare providers as needed.
Which Services Currently Offer eVisits?
eVisits are currently available for select diagnoses in the following clinical areas:
- Adolescent Medicine
- Allergy
- Colorectal
- Dermatology
- Developmental and Behavioral Pediatrics
- Endocrinology
- Gastroenterology, Hepatology and Nutrition
- Gynecology
- Neurology
- Pain Management
- Primary Care
- Psychiatry
- Pulmonology
- Urology
Interested in using eVisits for your follow-up appointments? Ask your provider if they’re an option.
