The Division of Family Relations at Cincinnati Children's provides resources and supports before, during and after your visit.

Patient / Family Advocates

Our patient / family advocates are a link between you and the hospital staff. If you have a concern or a complaint related to an experience you or a family member had during your visit to Cincinnati Children's, a patient / family advocate can help. Contact us at 513-636-4700 or email

Guest Services

Guest Services assists families from out-of-town before and during your visit. We can help you address some of the many complex details of arranging a visit to Cincinnati Children's and provide resources during your stay.  

Family Resource Center

The Family Resource Center offers patients, families and staff a place to relax, read, access the internet, conduct personal business, obtain information about childhood conditions and more.