Hospital Resources

Ordering from the Gift Shop

The Gift Shop offers free delivery of gifts to patient rooms. We are happy to help you select the perfect gift from our large selection of items for all ages.

Ordering InformationHide

If you would like assistance selecting and ordering a gift, contact the Gift Shop at our Burnet Campus at 513-636-4310.
You can also fax your order by downloading an order form and faxing it to the Gift Shop at 513-636-4118.
We accept Visa, MasterCard and Discover for phone orders.
Floral arrangements vary due to seasonal flower changes.
If a specific balloon design is not available, we will substitute a design with a similar theme.

Order ProcessingShow

Orders will be delivered at the earliest opportunity after we verify the patient's room assignment.
We will notify you if a patient can’t be located or has been discharged before delivery.

Delivery InformationShow

Deliveries can be made only to the Cincinnati Children's Burnet Campus.
There is no charge for delivery.
Orders received after 5 pm weekdays may be delivered the following day.
The gift shop is closed on all major holidays.

Hospital / Medical RestrictionsShow

Latex balloons are not permitted in the hospital.
No fresh flowers are permitted in the Intensive Care Unit.
No fresh flowers are permitted in the hematology / oncology unit.
Some patients may not be able to enjoy food gifts, due to medical dietary restrictions.
If your loved one has special restrictions while at Cincinnati Children’s, our sales specialists will work with you to select a safe, appropriate gift.

Let Us Help

If you would like assistance selecting and delivering a gift, contact the Gift Shop at our Burnet Campus at 513-636-4310 or at our Liberty Campus at 513-803-9430.

Gift Shop Hours

The gift shop has a wide assortment of stuffed animals.

Our Burnet location is open:

Monday through Friday, 9 am to 6 pm
Saturday and Sunday, 12:30 to 3:30 pm

Our Liberty location is open:

Monday through Friday, 8 am to 5 pm