Patient Resources
Health Information Management

Health Information Management

The Health Information Management Department at Cincinnati Children’s Hospital Medical Center processes, stores and retrieves patient medical records. The department is open 7:30 am to 4:30 pm Monday through Friday for patients and families and seven days a week, 24 hours a day for clinical staff.

Services Provided for Families

  • Release of information.  Read about the request process and fees and find forms to download on our Obtain Medical Records page.

Services Provided for Physicians

  • Record completion assistance
  • Retrieval of medical records for patient care and chart reviews
  • Dictation / transcription services and report distribution

Contact Us

For help with medical records or more information about the Health Information Management Department at Cincinnati Children’s, contact us at 513-636-4217.

HIPAA Requirement

The Health Insurance Portability and Accountability Act (HIPAA) allows healthcare providers 30 days to process record requests with an extension of 30 days when required. Cincinnati Children’s strives to provide records in a more timely manner; however, the full 30 days may be required due to record availability (physician return, offsite storage return, etc.)

Related Resources

The Health Information Management Department at Cincinnati Children’s provides the following links to websites related to health information management:

American Health Information Management Association
The group represents more than 40,000 specially educated health information management professionals.

Ohio Health Information Management Association
Members are responsible for ensuring that timely and accurate health information is complete and available for the benefit of patients and providers, while also playing a vital role in healthcare planning and research.