Patient Resources
Concierge Services | Where to Stay

Where to Stay

Concierge Services, formerly known as Guest Services, assists patients and families with lodging at many local hotels. Our hotel partners offer discounted rates and great amenities in safe, convenient locations. We'll make sure to match you with the right choice for your family's needs.

If you are a visitor who is not coming for medical treatment (speaker, interviewee, community partner, etc.), you may be eligible for discounted hotel rates, as well.

To make a reservation or hear about additional hotels and long-term apartment options (30+ nights), please contact Concierge Services.

  • Monday – Friday: 6:00am - 8:30pm

Call 513-636-5009, or toll-free 1-888-894-1374 or email for more information.

We are fortunate to have one of the largest Ronald McDonald Houses across the street from Cincinnati Children's. Ronald McDonald House offers families:

  • A comfortable place to sleep; a private bedroom and bathroom
  • Home-cooked meals
  • Laundry and play rooms
  • Shared living areas
  • Computers with internet access
  • Ongoing support from staff, volunteers and other families in similar circumstances
  • Exercise and game rooms
  • Outdoor play area
  • Activities, such as games, crafts and theme parties

Read more about the Ronald McDonald House and its services.

Contact Us

  • Monday - Friday: 6:00am - 8:30pm
  • Weekends and Holidays: 7:30am - 4:00pm (closed 1:00-1:45 for lunch).

Call 513-636-5009 (toll-free 1-888-894-1374), or email for more information.