Outpatient Visits

(Emergency, Urgent Care, Clinic, Day Surgery, Testing Visits)

  • Visitors who accompany a patient into the exam room may be limited by the size of the room or clinical care needs. Additional visitors may stay in the waiting room.
  • Only children seeking evaluation or treatment should be brought to outpatient appointments during peak times of illness in the community (i.e. flu/respiratory illness from December to March).

Inpatient Visits

We respect the right of parents/guardians and adult patients to identify who may visit.

  • Up to 4 primary support persons (i.e. parents, guardians, spouse) may receive 24-hour access. Up to two may stay overnight.
  • Siblings living in the home can visit during visiting hours
  • Up to 6 individuals (i.e. extended family members, friends) may be identified to visit during visiting hours.
  • Additional family and friends can share their support by making a video call, sending a free e-greeting card or old-fashion mail, following social media or by calling the Gift Shop or concierge service Best Upon Request.

If the admission is longer than 30 days, you can work with your social worker to substitute names on your visitor list. Your social worker may also consider changes if you initially identify those unable to visit due to, for example, illness, or a special situation.

Sleeping arrangements for those with 24-hour access vary from unit to unit. Rooms have a fold-out bed for at least one person. Please note: No one may sleep on the floor, as this poses a safety risk to you, your loved one and our staff. For help making sleeping arrangements outside of the hospital, please contact Guest Services at 513-636-5009 or toll-free at 888-894-1374 for information about lodging at discounted rates.

Visiting hours are 8:30 am–8:30 pm.

Visitors must:

  • Check in at a Welcome Desk upon arrival for a photo name badge. Visitors age 16 or older will be asked to show a photo ID.
  • Be healthy—free from fever, cough or colds, or stomach virus symptoms and living with persons who are also healthy. Visitors can unintentionally spread germs if someone in their household is ill.
  • Wash their hands often, especially before and after visiting a patient. During peak times of illness in the community, young children (under age 14) are requested not to visit the intensive care units.