Supporting the Well-Being of Our Employees
Cincinnati Children’s strives to provide a supportive, caring environment to help our employees manage the demands of working in healthcare.
Monserate Berenguer is passionate about her job as lead patient representative at the Hopple Street Neighborhood Health Center. She attributes her 20-year tenure to the health system’s culture of safety and support, and the appreciation shown by her supervisors. In addition, through the health system’s Spring Health benefit, she talks with a therapist about work and life issues.
“We have the best people at Cincinnati Children’s, and we want them to know and feel how much they matter,” says Rachel Thienprayoon, MD, Cincinnati Children’s chief well-being officer. Our Office of Well-Being works hard to ensure that we have a healthy, healing, thriving culture.
- A Well-Being Toolkit offers employees information and resources on topics such as mattering at work, compassionate leadership, work-life harmony, self-care, psychological safety and more.
- The Peer2Peer program connects employees who have experienced adverse events with colleagues who understand such situations. By talking with peers, employees feel cared about, less isolated and less stressed.
- We ask employees how they’re feeling and what they need through surveys about well-being, safety and the employee experience and then make changes based on the feedback we receive.
- The health system provides free and confidential support for individuals, managers and teams through Spring Health.
- A monthly newsletter suggests resources to reduce stress, prevent burnout and manage physical and mental health.
“When I’m able to work on my well-being, I get all fueled up for my job,” Monserate says. “Because our employees are well taken care of, families and children are going to be very well taken care of, too.”
