Why We Measure the Care We Provide
Our vision at Cincinnati Children’s Hospital Medical Center is to be the leader in improving child health by achieving the best medical and quality-of-life outcomes, patient and family experiences, and healthcare value. We closely monitor the quality of our care and services so that we can continually improve and believe that transparently sharing our results drives us toward achieving our goals.
Key to realizing our vision is active and effective measurement. Measurement of outcomes − results achieved relative to lengthening life, relieving pain, reducing disabilities and satisfying our patients and families − allows us to understand how we are performing relative to our goals. We work to understand the reasons for gaps between our performance and goals, and use this knowledge to drive our work to improve the methods and processes of the care we deliver.
At Cincinnati Children’s, we seek to provide families and providers with the information they need to make the best possible healthcare decisions. Most importantly, we listen to our patients and families and use this information and feedback to develop lasting, positive change in the way we deliver care.
What Quality Measures Tell You
- Whether the care provided is safe and effective
- Whether the healthcare delivery system is patient-centered
- Whether the healthcare is being provided in a timely manner
- The experience, knowledge and ongoing success rate of treating particular diseases / conditions