Quarterly Patient Experience Overall Ratings (% Rating 9 or 10)



Urgent Care


Perioperative / Outpatient Surgery

Emergency Department

Home Health Care

Additional Question Level Detail


Inpatient – Question level detail


Outpatient – Question level detail


What we are doing to improve:

All improvement efforts are directly related to feedback received through the patient satisfaction survey process. We highly value what our patients and families say, and we use this valuable information to improve the care we provide and enhance the experience of those served.

View the Operational Definition: Patient Experience