Care for Common Conditions That Don't Require an In-person Visit
When your child’s primary care provider isn't available, CincyKids Health Connect offers virtual urgent care visits 24/7 from the comfort of your home. Learn more about the conditions we can and cannot assess and treat.
Conditions We Can Treat:
- Allergies
- Bites (Animal, Human, Insect)
- Burns (Minor)
- Colds, Cough, Congestion, Croup, Runny Nose and Respiratory-Related Issues
- Constipation, Diarrhea, Nausea and Vomiting
- COVID-19 Concerns*
- Earache, Specifically Swimmer's Ear and Ear Tube Drainage (We can only assess for ear infection if you have a TytoCare device)
- Fever (2+ years of age)
- Flu-like Symptoms*
- Head Injury (Minor; Without Loss of Consciousness)
- Head Lice
- Mild Headaches
- Pink Eye
- Skin Conditions like Diaper Rash, Impetigo, Poison Ivy, Rashes, Ringworm Scabies and Sunburn
- Sore Throat*
- Sprains, Strains and Overuse Injuries
- Thrush
- Urinary Symptoms*
If it’s not an emergency and you’re not sure whether your child should be seen in person or treated virtually, we can help. During your video visit, your provider will assess your child and refer you to an in-person visit if necessary. If our provider determines that you need immediate in-person care, you will not be charged for your video visit.
