Due to COVID-19, if you have billing questions or concerns please reach out to us at CCHMCbilling@cchmc.org.

Billing Customer Service is here to help you with any questions you may have.

Customer Service

Monday - Friday: 7:30 am - 5:00 pm
Local: 513-636-4427
Toll free: 1-877-430-8495
Fax: 1-866-481-6964

Automated Voice Response System

Our automated voice response system gives customers access to their hospital and physician billing accounts 24 hours a day, seven days a week. You can use this system to check account balances and payment records and to request itemized statements.

To use this service, call 1-513-517-2328.

Use Our Online Business Office Website

You can also contact Billing Customer Service using our Online Business Office website.