Services & Specialties
Center for Telehealth

Connecting children, families and healthcare providers with pediatric expertise through secure telehealth services.
2016 Community Benefit Report, Telehealth, Study coordinator Elizabeth Overberg and patient Corey Crawford talk with Theresa Guilbert, MD, via computer.

Connecting Children and Providers to Pediatric Expertise

Getting your child to a pediatric specialist can take time and planning. Telehealth can make some types of care easier to access from home or another convenient location.

The Center for Telehealth connects children and families with Cincinnati Children’s care teams through secure technology. Services include video visits (including 24/7 access to virtual urgent care), remote patient monitoring and online second opinions.

We also help healthcare providers connect with Cincinnati Children’s specialists. Our services can support consultations, specialty clinics, diagnostic reviews, care transitions and provider education.

Why Choose Cincinnati Children’s Center for Telehealth?

  • Convenient access helps families connect with pediatric care without every visit requiring travel. Telehealth also helps providers reach Cincinnati Children’s specialists from other locations.
  • Online second opinions give families another way to understand a diagnosis and explore treatment options with pediatric specialists.
  • Provider collaboration connects healthcare professionals across specialties and locations to discuss patient cases, diagnosis and treatment options.
  • Telehealth across pediatric care supports services throughout Cincinnati Children’s. Telehealth visits account for about 10% of our outpatient visits.

Telehealth Services for Children and Families

Convenient Care From Home

Video visits let your child connect with their care team using a smartphone, tablet or computer. This can reduce travel and make follow-up care easier for families. Not every visit is right for telehealth. Your care team can help you decide if a video visit is a good option for your child. We also offer 24/7 access to virtual urgent care for common conditions.

Online Second Opinions

Our online second opinion service helps families get another expert review of their child’s medical care. This can provide more information as you consider diagnosis and treatment options.

Remote Monitoring at Home

Remote patient monitoring helps some children with chronic health conditions stay connected to their care team at home. Families can use technology to send health information to their care team. The goal is to improve health outcomes and patient experiences.

Care That Reaches More Families

Telehealth can connect children with pediatric specialty care when those services are not available nearby. Specialty clinics can provide regularly scheduled care through partnerships with other healthcare organizations. Telehealth can also support children who receive care from teams in different locations.

Telehealth Services for Healthcare Providers

Our telehealth services make it easy for healthcare professionals across specialties and geographic locations to connect with our pediatric experts. We can review patient cases and discuss diagnosis and treatment options. These partnerships may also include case conferences, on-site training and education, and support for complex care transitions. Video can also help providers coordinate care for newly referred patients or children returning home after treatment.

Our telehealth services also support ongoing learning through Project ECHO (Extension of Community Health Outcomes). This case-based learning community connects specialists and community pediatricians so providers can learn from one another and work together to improve pediatric care and outcomes.