Patient Resources

Interpreter Services

Written and Spoken Translation Services

Cincinnati Children’s is proud to care for children from all over the world. We provide free written translation as well as spoken and sign interpreting services to enable meaningful communication between patients, families and providers.

In addition to having Spanish, Arabic and American Sign Language interpreters on staff, contracted medical interpreters and national networks of phone and video interpreters are deployed to meet the need for language services. Using remote interpreters ensures someone is always available, even when a face-to-face interpreter is not.

Contact Us

We have created language-specific phone numbers for patients and families who wish to communicate with Cincinnati Children's in languages other than English.

This service connects the non-English speaking caller to an interpreter and then automatically to Cincinnati Children's operators. The operator can connect the caller to a specific person, department or phone number. The interpreter stays on the line and provides services as needed.

These numbers are Direct Interpreter Access Lines (DIAL):

For all other languages, dial 513-636-4200 or 1-800-344-2462 and request an interpreter from the English-speaking operator.