When you need to see a pediatric expert right away, CincyKids Health Connect is here for you—with 24/7 video visits from your smartphone or computer. It’s a great option for those times when your doctor isn’t available, and you need a quick answer.

You don’t need an appointment – you don’t even need to leave your house. You just need to be in Ohio, Kentucky or Indiana at the time of service. Video visits have a short wait time, cost $49, and you’ll get the great care you know and expect from Cincinnati Children’s. Video visits address minor injuries and illnesses like coughs, colds, rashes and cuts/skin injuries. If medically appropriate, we can send a prescription to your pharmacy. This may include an antibiotic, but only if it’s medically necessary to treat a condition that can be diagnosed during a video visit. A consultation is not a guarantee of a prescription.

Coronavirus (COVID-19) 

Families who are concerned that a child may have coronavirus (COVID-19) can now use the CincyKids Health Connect app to talk to a Cincinnati Children’s provider about next steps, without leaving home.  > Learn More

Video visits are not the same as in-person evaluations and are not meant for life-threatening situations. For these types of conditions, you need an in-person evaluation at our emergency room locations.

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CincyKids Health Connect video visits are private and secure. Your information is protected and only shared with your designated primary care physician and pharmacy, just like an in-person visit.


How it Works

Ready to get started? You’re just a few clicks away from a video visit with one of our pediatric experts.

CincyKids Health Connect.

Download the app or visit us on the web.

CincyKids Health Connect.

Set up your account in minutes.

Fill out a brief medical history, just like you would at the doctor’s office.

CincyKids Health Connect.

Connect with a pediatric expert.

We can provide guidance to help you move forward, review your child’s condition, or if needed, refer you to a physician or send a prescription to your pharmacy if medically necessary.