When you need to see a pediatric expert right away, virtual urgent care from CincyKids Health Connect is here for you. You can access care 24/7 with video visits from your smartphone or computer. It’s a great option for those times when your doctor isn’t available, and you need a quick answer.

You don’t need an appointment – you don’t even need to leave your house. You just need to be in Ohio, Kentucky or Indiana at the time of service. Virtual urgent care visits have a short wait time, cost $49, and you’ll get the great care you know and expect from Cincinnati Children’s.

Your first stop should always be your primary care physician as your place for regular care. In some cases, your pediatrician may not be available, and when that happens, we’re here for you. Video visits address minor injuries and illnesses like coughs, colds, rashes, cuts/skin injuries or COVID-19 concerns. If medically appropriate, we can send a prescription to your pharmacy. This may include an antibiotic, but only if it’s medically necessary to treat a condition that can be diagnosed during a video visit. A consultation is not a guarantee of a prescription.

Video visits are not the same as in-person evaluations and are not meant for life-threatening situations. For these types of conditions, you need an in-person evaluation at our emergency room locations.

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CincyKids Health Connect video visits are private and secure. Your information is protected and only shared with your designated primary care physician and pharmacy, just like an in-person visit.


How it Works

Ready to get started? You’re just a few clicks away from a video visit with one of our pediatric experts.

CincyKids Health Connect.

Download the app or visit us on the web.

CincyKids Health Connect.

Set up your account in minutes.

Fill out a brief medical history, just like you would at the doctor’s office.

CincyKids Health Connect.

Connect with a pediatric expert.

We can provide guidance to help you move forward, review your child’s condition, or if needed, refer you to a physician or send a prescription to your pharmacy if medically necessary.