If you have a concern or grievance that cannot be immediately addressed by your care team, you may contact:
- Our Family Relations Department at 513-636-4700 or firstname.lastname@example.org
- The Ohio Department of Health at 1-800-342-0553 or email@example.com
- The Joint Commission, the organization that accredits hospitals nationwide, at www.jointcommission.org
Medicare beneficiaries have the right to request a review of their grievances by Ohio’s Quality Improvement Organization. Medicare patients may make this request through Family Relations or by calling the Ohio Medicare Beneficiary helpline at 1-800-589-7337 or www.ohiokepro.com.