For All Macs
Microsoft dropped support for Windows Media Player 9 for Mac OS X in January, 2006. Instead, they distribute a third-party QuickTime plug-in called "Flip4Mac." This plug-in is not compatible with many Windows Media presentations, including those produced at Cincinnati Children's. Because of this incompatibility, Microsoft continues to distribute the final version of Windows Media Player 9 for Mac OS X here.
We recommend that you not install the Flip4Mac QuickTime plug-in. If it becomes necessary to install Flip4Mac for some reason:
- Run the Flip4Mac WMV installer and proceed to the "Installation Type" step.
- Click "Customize" and unselect the "Web Browser Support" option. This prevents Flip4Mac from being used when playing Windows Media files embedded in a web page.
If the plug-in is already installed, it can be disabled by following these steps:
- Close any open web browsers and QuickTime players.
- Open "System Preferences."
- Click on "Flip4Mac WMV" in the "Other" category.
- Click the "Plug-In" button.
- Unselect "Use Flip4Mac WMV Internet plug-in."
For Intel-based Macs Only
Windows Media Player 9 for Mac is not a Universal application and must be run under the Motorola-based Mac emulator called "Rosetta." To play Windows Media files embedded an a web page, the web browser must also be forced to run under Rosetta. To configure your browser to run properly under Rosetta:
- Close any open web browsers.
- Open the "Applications" folder and "Ctrl + click" on the icon of the browser of your choice.
Choose "Get info."
- Select the box next to "Open using Rosetta."
- Close the "Get Info" box.
The next time the browser you chose is opened, it will run under Rosetta emulation. You may notice some sluggishness in the response of the browser. You may disable Rosetta emulation on the browser when you aren't going to be watching streaming media and re-enable it when you are.
It is hoped that the Flip4Mac Internet Plug-in will eventually be compatible with all Windows Media presentations produced by Cincinnati Children's and it will not be necessary to run your web browser under Rosetta emulation. We apologize for any inconvenience.