Providing the Assistance to Simplify Your Visit

We work closely with many in-house departments to ensure you have the assistance you may need. From help organizing your stay to concerns regarding insurance and medical billing, Cincinnati Children's Hospital is here to help.

Financial Services

We have financial counselors ready to help you with any concerns you may have regarding insurance coverage and paying your child's medical bill. Read more.

Best Upon Request Concierge Service

Cincinnati Children’s works in conjunction with Best Upon Request, a certified Minority and Women Business Enterprise that provides on-site concierge services to organizations nationwide. Need help with admission? Do you need something picked up from the local grocery store? We can help. Read more

The Family Resource Center

The Family Resource Center is the place to turn to learn about children's health conditions and community resources. Read more 

Interpreter Services

All patients and family members have a right to receive medical information in their preferred language. As a step toward that goal, we have full-time, in-house interpreters fluent in English and in Spanish. Read more.

Special Needs Resources

Our Special Needs Resource Directory can assist you in identifying and accessing the necessary services and supports you are looking for. Read more.

Insurance Questions

Stay informed with answers to frequently asked questions and our glossary of insurance terms. Read more.