Cincinnati Children’s answers questions for hematology patients concerned about care during the coronavirus (COVID-19) pandemic.

Should I come to my routine follow-up?

We recommend that you postpone or reschedule clinic visits or tests that can safely wait a couple of months. If you get regular treatment in hematology clinic for your disorder, call your care manager to know if you should continue these treatments.

What if I am running out of a prescription for my child?

At this time, we are not able to fulfill requests for extra prescriptions or for extra medical supplies. We will still provide you with any prescriptions and home medical supplies that you need in the usual amounts.

What should I do if my child has an urgent medical issue or may have symptoms of COVID-19?

If your child is sick, call for medical advice before bringing your child to the Emergency Department (ED). Do not show up to clinic or the ED before calling in advance if you think you or your child may have COVID-19 symptoms. Hematology doctors are available 24/7 via phone. Call the Cincinnati Children’s operator at 513-517-2234 and follow the prompts.

For Parents of Children with Sickle Cell Disease

Your care team sent you a letter with additional information including:

  • The sickle cell care team will be calling you to postpone or reschedule clinic visits or tests that can safely wait a couple of months.
  • For patients on chronic transfusion therapy or other regularly scheduled infusions, like Adakveo, there is no change to your appointments.
  • We will only be scheduling clinic visits that are medically necessary at this time. We will be available by phone, as always, to help you and will recommend lab-only visits when appropriate.