Hospital Resources

Please make a note that effective with dates of service on or after July 1, 2018, patients and families that reside in Ohio or Boone, Kenton, Campbell, or Dearborn counties will need to complete our financial assistance application in order to determine if they are eligible for our self-pay discount, inclusive of balances associated with deductibles and co-insurance (co-payments are not eligible for the discount}. The 49% discount (currently 48%) will no longer be automatically applied to the unpaid balance. The family will need to complete and submit an application in order to determine if they eligible for the 49% discount. In addition, families who are members of an insurance plan, marketplace/exchange plan, or a PPO plan that is not contracted with Cincinnati Children’s Hospital Medical Center will not be eligible for the discount on the unpaid portion of their claim. They will only be eligible for the discount on the balances attributed to deductibles and/or co-insurance. For more information, contact our customer service representatives at 513-636-4427 option #9. 

If you are worried about paying your medical bills, we can help you through one of the financial assistance programs at Cincinnati Children’s. We are committed to providing healthcare to children, regardless of family income.

Updated Financial Assistance Policy Documents as of July 1, 2018

Cincinnati Children's will work with eligible patients and families and may be able to offer financial assistance. Financial assistance in the forms of discounts and/or payment plans are available. Financial assistance is available for patients and families both with and without health insurance. Families with limited resources that reside in Ohio or in Boone, Kenton, Campbell, or Dearborn counties may qualify for a 100% discount. Effective for dates of services on or after July 1 ,2018, patients and families that reside in Ohio or in Boone, Kenton, Campbell, or Dearborn counties must complete a financial assistance application to determine eligibility for financial assistance Income verification will be required with the application. For services prior to July 1, 2018, a financial assistance application is only needed to determine eligibility for the 100% charity care discount.

Cincinnati Children’s financial assistance policy and a document summarizing the policy can be viewed from the links below:

Cincinnati Children’s financial assistance program applies to qualifying services provided and billed by Cincinnati Children’s hospital, physicians, and providers. Generally, a patient/guarantor may receive a Hospital bill(s) and/or separate Professional (Physician) bill(s). This policy DOES NOT INCLUDE medical professionals that may provide services at Cincinnati Children's but are not billed by Cincinnati Children's. Providers (medical professionals) excluded from this policy can viewed from the links below:

What if I do not have health insurance?

Financial counselors can help. All families who live in Ohio and our primary service area are eligible for discounts and payment plans. Our primary service area includes Hamilton, Warren, Butler, Clermont, Boone, Kenton, Campbell and Dearborn counties. To receive discounts and payment plans, or to apply for other financial aid programs, you will need to fill out an application for Financial Assistance. Please see links below to view and print financial applications.

For more information, contact our financial counselors at 513-636-4427 or email PFC@cchmc.org.

Is there help if my health insurance does not cover my bills?

Family financial advocates assist families that have health insurance but who need additional financial resources to cover medical bills for their chronically ill child.  We identify and help families apply for programs including Medicaid, Social Security, waivers, developmental disabilities services, Bureau for Children with Medical Handicaps (BCMH), and other financial assistance and family support resources. Our family financial advocates can also help you resolve billing issues. 

For more information, contact our Family Financial Advocates at 513-803-6500 or email FFA@cchmc.org.

Annual 2019 Federal Poverty Income Guidelines

Qualification for many assistance programs requires applicants to meet federal poverty income guidelines based on their Federal Poverty Level (FPL).