Preparing for Your Child's Surgery

If surgery is being performed at our Burnet Campus, check in at Surgery Registration, Location B, third floor.

If surgery is being performed at our Liberty Campus, check in at the Same Day Surgery registration desk, entrance B, second floor.  

 We’ll ask to see:

• Your insurance or medical card and your child’s social security number
• Completed medical history and physical exam form
• Proof of guardianship (for court-appointed guardians)
• A list of medications your child is taking, including prescription, over-the-counter and herbal medications

Patients age 18 or older who have the ability to make an informed decision have the right to make their own medical treatment decisions. You also have the right to draft an advance directive that gives instructions for healthcare in case you are no longer able to participate in treatment decisions. For more information or copies of advance directive forms:

• Admitting, 513-636-4207
• Social Services, 513-636-4711
• Talk to your nurse or doctor

If you or your doctor feels your child is not able to understand the risks and benefits of medical treatment and cannot make informed medical decisions, you must arrange for a legal guardian to be appointed for that purpose. To obtain legal guardianship for an adult child, parents must apply to the probate court in the county where the child lives. For more information, contact a lawyer or the probate court.

If you have a concern about the quality of care or a safety issue, please speak to your child’s nurse or doctor, or to the unit manager. Here are steps you can take if you have a concern or grievance that cannot be immediately addressed by your care team:

Contact Family Relations to speak to a patient advocate

• Phone: 513-636-4700
• Email: advocates@cchmc.org

Contact the Ohio Department of Health

• Phone: 1-800-342-0553
• Email: hccomplaints@odh.ohio.gov

Contact The Joint Commission, the organization that accredits hospitals nationwide.

• Phone: 1-800-994-6610
• Email: complaint@jointcommission.org
• Web: www.jointcommission.org

Medicare beneficiaries have the right to request a review of their grievances by Ohio’s Quality Improvement Organization. Medicare patients may make this request through Family Relations or by calling the Ohio Medicare Beneficiary helpline at 1-855-408-8557 or www.keproqio.com.

Read more about Your Rights and Responsibilities.

• Allow choices, such as which stuffed animal to bring or what to wear.
• To help put your child at ease, allow staff to look at your ears or listen to a stuffed animal's heart before they examine your child.
• Help our staff explain what they will do before they touch your child.
  

• Talk to your child about the hospital.
• Play is how preschoolers learn. Playing hospital or doctor is very helpful.
• Be honest. For example, don’t tell your child that nothing will hurt.
• Give simple explanations of things your child might see. Some suggestions include:
• Stretcher: “Bed with wheels”
• Blood pressure cuff: “Arm hug”
• Anesthesia: “Sleepy air”
• Induction room: “Sleepy air room”
• Recovery room: “Wake-up room”

• Prepare your child about a week ahead of the visit.
• Allow your child the opportunity to ask questions and talk about concerns.
• Be honest. For example, don’t tell your child that nothing will hurt.
• Prepare your child for things that might be seen after the procedure, such as stitches or bandages, or IV tubes.
• Give simple explanations of things your child might see. Some suggestions include:
• Stretcher: “Bed with wheels”
• Blood pressure cuff: “Arm hug”
• Anesthesia: “Sleepy air”
• Induction room: “Sleepy air room”
• Recovery room: “Wake-up room”

• Teenagers are learning independence and decision-making.
• Talk about what will be done and why. Encourage your teen to ask questions and participate in decision-making.
• Be honest. For example, don’t say that nothing will hurt or make promises you can’t keep. If you don’t know the answer to a question, say you will find out.
• Encourage your teen to ask the doctor or nurse questions.
• Respect your teen's need for privacy.