Visiting Guidelines

Effective until further notice

Safer from Germs, Supported by Family

Our number-one priority is to keep your child and all our patients safe. Effective immediately, only 2 primary support persons age 18 or older (unless you are the parent) will be permitted to accompany your child in either inpatient or outpatient visits.

We recognize there may be special circumstances where siblings may need to attend an outpatient or Emergency Department visit. Please notify our team in advance, when possible, to work out a plan.

> FAQ's: Visiting Cincinnati Children's During the Coronavirus Outbreak

> Learn more - Coronavirus Information

Inpatient Visits

You will be asked to list the names of 2 support people (inclusive of parents) who will be permitted to visit during your child’s admission.

Primary support persons may receive 24-hour access.

If your family situation changes or you are having challenges receiving and providing support for your child, request Social Work assistance. When there are domestic/custody issues, social workers may work with families to ensure equitable visitation.

Additional family and friends can share their support virtually in a number of ways. Concierge Services can connect you with support services available throughout your visit, including resources to make a video call. Please contact Concierge Services at 513-636-5009 or toll-free at 888-894-1374.

Sleeping arrangements for those with 24-hour access vary from unit to unit. Rooms have a fold-out bed for at least one person. Please note: No one may sleep on the floor, as this poses a safety risk to you, your loved one and our staff. For help making sleeping arrangements outside of the hospital, please contact Concierge Services for information about discounted rates on lodging.

Outpatient Visits

(Emergency, Urgent Care, Clinic, Day Surgery, Testing Visits)

No more than 2 primary support persons may accompany a patient into an exam room (age 18 or older unless you are the parent). Only children seeking evaluation should be brought to appointments.

Cincinnati Children’s complies with applicable laws and does not discriminate against people or treat them differently on the basis of race, color, national origin, ancestry, religion, age, sex, sexual orientation, marital status, disability, or other unlawful reasons.

> Read more about Your Rights and Responsibilities

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de
asistencia lingüística (interpretación y traducción). Llame al 1‑513‑517‑4652.

注意:如果您使用中文,您可以免費獲得語言援助服務。請致電 1‑513‑517‑0662

Visitors Must:

  • Wear masks when on Cincinnati Children’s properties. Be sure to put on your mask when you exit your vehicle. If needed, masks will be given to visitors to wear throughout your visit. Visitors to Burnet Campus: If visiting an inpatient unit or going to the pharmacy, gift shop or cafeteria, you must stop at a COVID-19 screening location upon arrival. If going to an outpatient visit, proceed to your clinic where you will be screened during registration. Visitors to Liberty Campus, neighborhood locations and office buildings: You are required to wear masks and be symptom-free. Outpatient visitors will be screened during registration. Inpatient families will be screened on your inpatient unit. If you are visiting an office building, whomever you are visiting will meet you at the entrance and ask you COVID-19 symptom screening questions.
  • Check in at a Welcome Desk for a photo name badge. Visitors will be asked to show a photo ID.
  • Be healthy—free from fever, cough or colds, or stomach virus symptoms and living with persons who are also healthy. Visitors can unintentionally spread germs if someone in their household is ill.
  • Wash your hands often, especially before and after visiting a patient.

We're Committed to Keeping You Safe

Every person at Cincinnati Children’s is now required to wear a mask while at the medical center.

Cincinnati Children’s is taking every precaution to make sure it is safe to visit us for appointments, procedures and testing during the coronavirus pandemic.

  • Everyone at Cincinnati Children’s is required to wear a mask while at the medical center. Be sure to put on your mask when you exit your vehicle.
See Our Safety Precautions