Outpatient Visits

(Emergency, Urgent Care, Clinic, Day Surgery, Testing Visits)

  • Visitors who accompany a patient into the exam room may be limited by the size of the room or clinical care needs. Additional visitors may stay in the waiting room.
  • Only children seeking evaluation or treatment should be brought to outpatient appointments during peak times of illness in the community (for example, flu/respiratory illness from December to March).

Inpatient Visits

We respect the right of parents/guardians and adult patients to identify who may visit.

  • Up to 4 primary support persons (for example, parents, guardians, spouse) may receive 24-hour access. Up to two may stay overnight.
  • Siblings of patients (biological, foster or step) or children of adult patients living in the home; visitation may be limited if patient is in isolation.
  • Up to 6 individuals (for example, extended family members, friends) may be identified to visit during visiting hours.
  • Additional family and friends can share their support virtually in a number of ways, including phone calls, text messages, social media, and Skype/Facetime calls. If the patient is able to leave the unit (only with approval by their medical team), they can meet additional visitors in the concourse or Family Resource Center.

If your family situation changes or you are having challenges receiving and providing support for your child, request Social Work assistance. When there are domestic/custody issues, social workers may work with families to ensure equitable visitation.

Sleeping arrangements for those with 24-hour access vary from unit to unit. Rooms have a fold-out bed for at least one person. Please note: No one may sleep on the floor, as this poses a safety risk to you, your loved one and our staff. For help making sleeping arrangements outside of the hospital, please contact Concierge Services at 513-636-5009 or toll-free at 888-894-1374 for information about lodging at discounted rates.

> Read more about Your Rights and Responsibilities

Visiting hours are 8:30 am–8:30 pm.

Visitors must:

  • Check in at a Welcome Desk upon arrival for a photo name badge. Visitors age 16 or older will be asked to show a photo ID.
  • Be healthy—free from fever, cough or colds, or stomach virus symptoms and living with persons who are also healthy. Visitors can unintentionally spread germs if someone in their household is ill.
  • Wash their hands often, especially before and after visiting a patient. During peak times of illness in the community, young children (under age 14) are requested not to visit the intensive care units.

During peak times of illness in the community:
(i.e. flu/respiratory illness from December to March)

  • Only children seeking evaluation or treatment should be brought to appointments.
  • Young children (under age 14) are requested not to visit the intensive care units.