Outpatient Visits

(Emergency, Urgent Care, Clinic, Day Surgery, Testing Visits)

  • Visitors who accompany a patient into the exam room may be limited by the size of the room or clinical care needs. Additional visitors may stay in the waiting room.
  • Only children seeking evaluation or treatment should be brought to outpatient appointments during peak times of illness in the community (for example, flu/respiratory illness from December to March).

Inpatient Visits

We respect the right of parents/guardians and adult patients to identify who may visit.

  • Up to 4 primary support persons (for example, parents, guardians, spouse) may receive 24-hour access. Up to two may stay overnight.
  • Siblings of patients (biological, foster or step) or children of adult patients living in the home; visitation may be limited if patient is in isolation.
  • Up to 6 individuals (for example, extended family members, friends) may be identified to visit during visiting hours.
  • Additional family and friends can share their support virtually in a number of ways. Guest Services can connect you with support services available throughout your visit, including resources to make a video call. Please contact Guest Services at 513-636-5009 or toll-free at 888-894-1374.

If your family situation changes or you are having challenges receiving and providing support for your child, request Social Work assistance. When there are domestic/custody issues, social workers may work with families to ensure equitable visitation.

Sleeping arrangements for those with 24-hour access vary from unit to unit. Rooms have a fold-out bed for at least one person. Please note: No one may sleep on the floor, as this poses a safety risk to you, your loved one and our staff. For help making sleeping arrangements outside of the hospital, please contact Guest Services at 513-636-5009 or toll-free at 888-894-1374 for information about lodging at discounted rates.

> Read more about Your Rights and Responsibilities

Visiting hours are 8:30 am–8:30 pm.

Visitors must:

  • Check in at a Welcome Desk upon arrival for a photo name badge. Visitors age 16 or older will be asked to show a photo ID.
  • Be healthy—free from fever, cough or colds, or stomach virus symptoms and living with persons who are also healthy. Visitors can unintentionally spread germs if someone in their household is ill.
  • Wash their hands often, especially before and after visiting a patient. During peak times of illness in the community, young children (under age 14) are requested not to visit the intensive care units.

During peak times of illness in the community:
(i.e. flu/respiratory illness from December to March)

  • Only children seeking evaluation or treatment should be brought to appointments.
  • Young children (under age 14) are requested not to visit the intensive care units.