Effective Oct. 6, family members can purchase meal cards for inpatient meal delivery from Best Upon Request in addition to buying them from the cafeteria. Best Upon Request has taken on this service for Guest Services, who will no longer sell and deliver the cards.
Cards cost $6. Each card is good for one entrée, two sides, one dessert and a drink.
How to purchase
Families can purchase cards from the cafeteria 24 hours per day, seven days a week, or from Best Upon Request in Location D1. Desk hours for Best Upon Request are Monday through Friday, 7:30 to 8:30 am, 11 am to 12:30 pm, and 3:30 to 4:30 pm. Families may also contact Best Upon Request at 513-803-4871 or concierge@cchmc.org or buy cards when representatives make rounds on various units.
Ordering a meal
To order food, families should dial the number on the card and order from the in-room menu. Food Services will deliver the order to the patient’s room.
Returning extra meal cards
Refunds require a receipt and must be returned to the site of purchase. If purchased at the cafeteria (or previously through Guest Services), the meal card can only be refunded by the cafeteria.